Restaurant Server Job Description Template
Use this Restaurant Server job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences.
Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and friendly attitude. If you enjoy talking to people and thrive in a fast-paced workplace, we’d like to meet you.
Your ultimate goal will be to provide high-quality service that will help us maintain and attract customers.
Responsibilities
- Prepare restaurant tables with special attention to sanitation and order
- Attend to customers upon entrance
- Present restaurant menus and help customers select food/beverages
- Take and serve orders
- Answer questions or make recommendations for complementary products
- Collaborate with other restaurant servers and kitchen/bar staff
- Deal with complaints or problems with a positive attitude
- Issue bills and accept payment
Requirements
- Proven restaurant serving or waitering experience
- Hands-on experience in cashier duties
- Attention to cleanliness and safety
- Patience and customer-oriented approach
- Excellent people skills with a friendly attitude
- Responsible and trustworthy
- High school diploma is a plus but not required
What does Restaurant Server do?
A restaurant server's day-to-day responsibilities can vary depending on the establishment's size and type of service. However, here are some common duties:
- Greeting and seating guests: Servers acknowledge and welcome customers, escort them to their tables, and provide menus.
- Taking orders: They take food and drink orders from guests and ensure accuracy while noting any special requests or dietary restrictions.
- Serving food and beverages: Servers bring the ordered items to tables, ensuring timely delivery and careful presentation. They may also recommend menu items or suggest pairings.
- Anticipating guest needs: Good servers proactively check on guests, refill drinks, provide additional condiments or napkins, and address any additional requests to enhance the dining experience.
- Assisting with menu inquiries: Servers should be knowledgeable about the menu items, including ingredients and preparation methods. They can provide recommendations or answer questions to help guests make informed choices.
- Upselling: They may suggest additional menu items, beverages, or promotions with the goal of increasing sales and improving the overall dining experience for guests.
- Processing payments: After guests finish their meals, servers provide and process their check, accept payments (cash, credit cards, etc.), and return with any change or receipts.
- Clearing and resetting tables: Once guests leave, servers clear the tables, clean them, and arrange them neatly for other customers. They may also organize condiments, refill salt and pepper shakers, and ensure the tableware is clean and polished.
- Collaborating with the kitchen and bar: Servers communicate food orders and any modifications to the kitchen staff, ensuring a smooth flow of service. They also work hand-in-hand with bartenders to ensure timely delivery of beverages.
- Providing excellent customer service: Throughout the entire dining experience, servers are expected to be friendly, attentive, and responsive to guests' needs. They should handle any complaints or issues promptly and professionally.
Remember, these duties can vary depending on the restaurant's specific requirements and atmosphere.