Delivery Driver Job Description Template
Use this Delivery Driver job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for a responsible Delivery Driver to distribute products promptly to our customers. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.
Responsibilities
- Deliver a wide variety of items to different addresses and through different routes
- Follow routes and time schedule
- Load, unload, prepare, inspect and operate a delivery vehicle
- Ask for feedback on provided services and resolve clients’ complaints
- Collect payments
- Inform customers about new products and services
- Complete logs and reports
- Follow DOT regulations and safety standards
Requirements
- Proven working experience as a Delivery Driver
- Valid professional driver’s license
- Ability to operate forklifts and tractors in a variety of weather and traffic conditions
- Excellent organizational and time management skills
- Good driving record with no traffic violations
- High school degree
What does Delivery Driver do?
A delivery driver's day-to-day tasks may vary depending on the specific job and industry. However, some common responsibilities of a delivery driver include:
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Planning routes: Before starting their deliveries, drivers typically plan the most efficient route to reach multiple drop-off points.
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Loading and unloading: Delivery drivers load packages, goods, or products onto their vehicles, ensuring that they are secure for transportation. They also unload the items at the delivery locations.
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Navigation: Drivers use navigation tools or maps to find the fastest and safest routes to each delivery location.
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Driving: The majority of a delivery driver's time is spent driving. They must follow traffic laws and maintain safe driving practices throughout their routes.
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Timely deliveries: It is important for delivery drivers to ensure that all deliveries are made within the assigned time frames. They must carefully track and manage their time to meet deadlines.
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Verification and documentation: Drivers often need to verify the delivery address, obtain signatures from recipients, or scan packages for delivery confirmation. They may also need to maintain written records of deliveries made.
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Customer service: Delivery drivers often serve as the primary point of contact for customers. They should provide friendly and professional service, assist with inquiries or complaints, and represent the company positively.
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Vehicle maintenance: Drivers are responsible for ensuring that their delivery vehicles are in proper working condition. They may need to perform routine inspections, basic maintenance tasks, or report any issues to their employer.
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Safety compliance: Delivery drivers need to adhere to safety regulations, such as wearing seat belts, using hands-free devices, and securing their loads properly. They should also handle hazardous materials, if applicable, following relevant safety protocols.
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Communication: Drivers may need to communicate with their dispatchers, customers, or team members throughout the day to make changes to the delivery schedule, provide updates, or report any issues or delays.
Please note that these tasks can vary depending on the specific job requirements and industry in which the delivery driver is employed.