IT Coordinator Job Description Template
Use this IT Coordinator job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for a skilled IT coordinator who will maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems.
Responsibilities
- Institute protocols for the use of IT across departments and projects
- Provide advice on the most suitable IT choices
- Provide technical support or training for systems and networks
- Act as link between end users and higher level support
- Install and configure software and hardware (printers, network cards etc.)
- Monitor system and network performance
- Perform troubleshooting, repairs and data restoration
- Performance maintenance activities (e.g. backups)
- Maintain licenses and upgrade schedules
- Collaborate with other professionals to maintain standards and functionality
Requirements
- Proven experience as IT coordinator or similar role
- Experience in network management and help desk support is appreciated
- Solid knowledge of IT systems and applications
- Understanding of TCP/IP protocols and LAN/WAN configuration
- Ability to troubleshoot and repair issues
- Strong communication and interpersonal skills
- Great attention to detail
- Excellent organizational and coordination abilities
- BSc/BA in information technology or computer science is preferred
- Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus
What does IT Coordinator do?
An IT Coordinator typically has a variety of responsibilities, but here are some common tasks they may handle on a day-to-day basis:
- Managing and maintaining the organization's IT infrastructure, including troubleshooting hardware, software, and network issues.
- Assisting with the setup and maintenance of computer systems, servers, and software applications.
- Coordinating with other departments and IT vendors to ensure smooth operations and timely resolution of IT issues.
- Providing technical support to end-users, including helping with software installations, troubleshooting issues, and answering IT-related questions.
- Conducting regular backups of data and ensuring data security measures are in place.
- Assisting with the planning and implementation of IT projects and initiatives, such as system upgrades or software migrations.
- Monitoring and maintaining inventory of IT equipment, software licenses, and warranties.
- Updating and maintaining documentation related to IT processes, standard operating procedures, and user manuals.
- Conducting training sessions or workshops to educate employees on IT-related topics or new software/systems.
- Staying informed about new technologies and industry trends, and evaluating their potential impact on the organization's IT infrastructure.
Please note that the exact tasks may vary depending on the organization's size, industry, and specific requirements.