Butler Job Description Template
Use this Butler job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for a Butler to act as the hotel’s main point of contact for our guests.
Butler responsibilities include greeting and checking in guests, making dining and entertainment arrangements and keeping guest rooms and suites up to the hotel and guest standards.
Ultimately, you will help us provide the best possible experience for our guests during their stay.
Responsibilities
- Meet guests when they arrive and getting them settled in their rooms
- Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.
- Have a thorough understanding of all spirits and specialty foods in stock
- Assess and restock wine and spirit collections as necessary
- Serve meals and pour drinks for guests
- Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests
- Run errands for guests when necessary
- Ensure guests’ rooms are clean and tidy up when necessary
- Recommend and arrange amenities for guests
- See guests off when they check out
- Remain well-groomed at all times
- Keep up-to-date on all hotel policies on safety and hygiene
- Perform all duties with discretion, professionalism and a pleasant demeanor
Requirements
- Experience as a Butler or similar role in the hospitality industry
- Strong multi-tasking skills
- Excellent organizational skills
- Ability to adapt to a fluid environment
- Commitment to a high level of customer service
- Strict attention to detail
- Knowledge of area restaurants, theaters and other attractions
- Ability to handle sensitive matters with efficiency and discretion
- Knowledge of food and wine pairings is a plus
- Associate’s or bachelor’s degree in hotel management
What does Butler do?
A butler typically handles various tasks and responsibilities on a day-to-day basis, which may include:
-
Household management: Overseeing the overall smooth running of the household, including coordinating with other household staff, managing schedules, and ensuring all tasks are completed efficiently.
-
Personal assistance: Assisting with personal tasks such as organizing appointments, making travel arrangements, managing household budgets and accounts, arranging social events, and handling correspondence.
-
Supervising staff: Directing and managing other household staff members, such as housekeepers, gardeners, drivers, and chefs. This involves organizing work schedules, training staff members, and ensuring that all duties are carried out to the highest standards.
-
Guest services: Welcoming guests, making them feel comfortable, and attending to their needs during their stay. This may involve arranging transportation, providing information about local attractions, organizing meals or catering, and ensuring guest rooms are prepared and maintained to a high standard.
-
Maintenance and repairs: Overseeing the maintenance and repair of household equipment and systems, such as heating, air conditioning, plumbing, and electrical systems. A butler may coordinate with external contractors or perform basic repairs themselves.
-
Household inventory and supply management: Taking inventory of household supplies and ensuring their replenishment as needed. This includes grocery shopping, ordering supplies, managing wine cellars, and overseeing household budgets.
-
Special projects: Assisting with special tasks or projects as requested by the employer. This may include event planning, organizing house moves or renovations, or overseeing the care and maintenance of valuable collections.
It's important to note that the specific duties of a butler may vary depending on the household's size, requirements, and preferences, as well as the individual preferences of the employer.