Restaurant Assistant Manager Job Description Template
Use this Restaurant Assistant Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for a Restaurant Assistant Manager to ensure all daily activities run smoothly and efficiently.
Restaurant Assistant Manager responsibilities include ordering kitchen utensils and equipment based on our needs, managing contracts and payroll and supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays.
Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities
- Research new wholesale food suppliers and negotiate prices
- Calculate future needs in kitchenware and equipment and place orders, as needed
- Manage and store vendors’ contracts and invoices
- Coordinate communication between front of the house and back of the house staff
- Prepare shift schedules
- Process payroll for all restaurant staff
- Supervise kitchen and wait staff and provide assistance, as needed
- Keep detailed records of daily, weekly and monthly costs and revenues
- Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
- Monitor compliance with safety and hygiene regulations
- Gather guests’ feedback and recommend improvements to our menus
Requirements
- Work experience as a Restaurant Assistant Manager or similar role in the hospitality industry
- Familiarity with restaurant management software, like OpenTable and PeachWorks
- Good math and reporting skills
- Customer service attitude
- Communication and team management abilities
- Availability to work within opening hours (e.g. evenings, holidays, weekends)
- High school diploma; additional certification in hospitality is a plus
What does Restaurant Assistant Manager do?
A Restaurant Assistant Manager's day-to-day responsibilities may include:
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Supervising Operations: Overseeing the running of the restaurant, creating a digital restaurant menu, ensuring smooth operations, and resolving any issues that may arise during the shift.
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Staff Management: Managing staff schedules, assigning duties, and ensuring all employees adhere to company policies and standards. Training new employees and providing coaching and feedback to improve performance.
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Customer Service: Interacting with guests to ensure their satisfaction, handling complaints or concerns, and providing exceptional customer service.
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Sales and Revenue Management: Monitoring sales performance, promoting special offers and upselling techniques to maximize revenue. Identifying opportunities to increase profit margins and implementing strategies to achieve sales targets.
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Inventory and Supply Management: Adhering to proper inventory management practices, including ordering and replenishing supplies as needed, minimizing waste, and ensuring accurate record-keeping.
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Health and Safety Compliance: Enforcing health and safety regulations and ensuring compliance with food handling and sanitation guidelines. Conducting regular inspections to maintain cleanliness, safety, and hygiene standards.
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Financial Administration: Assisting with financial tasks such as cash handling, managing POS systems, and verifying accuracy of sales reports. Monitoring and controlling costs, including labor and food expenses.
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Administrative Duties: Completing administrative tasks such as generating reports, scheduling meetings, coordinating deliveries, and maintaining records.
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Collaborating with Management: Communicating with the restaurant manager and other members of the management team to discuss operational updates, plan strategies, and address any issues or concerns.
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Continuous Improvement: Staying informed about industry trends, competitive offerings, and customer preferences. Suggesting and implementing improvements to enhance service quality, operational efficiency, and overall guest experience.