Sales Coordinator Job Description Template
Use this Sales Coordinator job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for an experienced and well-organized Sales Coordinator to provide the necessary support to the field sales team. The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.
Responsibilities
- Coordinate sales team by managing schedules, filing important documents and communicating relevant information
- Ensure the adequacy of sales-related equipment or material
- Respond to complaints from customers and give after-sales support when requested
- Store and sort financial and non-financial data in electronic form and present reports
- Handle the processing of all orders with accuracy and timeliness
- Inform clients of unforeseen delays or problems
- Monitor the team’s progress, identify shortcomings and propose improvements
- Assist in the preparation and organizing of promotional material or events
- Ensure adherence to laws and policies
Requirements
- Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;
- Good computer skills (MS Office)
- Proficiency in English
- Well-organized and responsible with an aptitude in problem-solving
- Excellent verbal and written communication skills
- A team player with high level of dedication
- BSc/BA in business administration or relevant field; certification in sales or marketing will be an asset
What does Sales Coordinator do?
A Sales Coordinator typically performs a variety of tasks on a day-to-day basis to support the sales department and ensure smooth operations. Some of the common responsibilities include:
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Administrative duties: This involves managing the sales team's calendar, scheduling meetings, and coordinating travel arrangements.
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Sales support: Providing assistance to the sales team by preparing and distributing sales reports, presentations, and proposals. This may also include managing customer databases, updating sales records, and maintaining documentation.
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Communication: Acting as a liaison between different departments such as marketing, customer service, and finance. Communicating with customers to gather information, answer queries, and provide updates.
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Order processing: Processing sales orders, coordinating product shipments, and ensuring timely delivery to customers. This may involve coordinating with logistics or warehouse teams.
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Customer relationship management: Maintaining positive relationships with customers by promptly addressing inquiries, resolving complaints, and providing product information.
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Market research: Assisting with market research activities, such as identifying potential leads, analyzing competitor information, and monitoring industry trends.
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Sales coordination: Assisting with the coordination of sales events, trade shows, and promotional activities. This may include arranging booth setups, ordering marketing materials, and coordinating logistics.
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Sales analysis: Assisting in analyzing sales data, tracking sales performance, and preparing reports for management.
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Training and support: Providing training and support to the sales team on software systems, sales processes, and marketing materials.
Overall, a Sales Coordinator plays a crucial role in supporting the sales department and ensuring efficient operations, effective communication, and customer satisfaction.