Technical Writer Job Description Template

Use this Technical Writer job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Job Brief

We are looking for a Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a team of talented tech writers who work collaboratively with developers, quality engineers, product managers, and usability experts to make our products easier to use.

Responsibilities

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
  • Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
  • Write easy-to-understand user interface text, online help and developer guides
  • Create tutorials to help end-users use a variety of applications
  • Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
  • Create and maintain the information architecture

Requirements

  • Proven working experience in technical writing of software documentation
  • Ability to deliver high quality documentation paying attention to detail
  • Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
  • Excellent written skills in English
  • Strong working knowledge of Microsoft Office
  • Basic familiarity with the SDLC and software development
  • University degree in Computer Science, Engineering or equivalent preferred

What does Technical Writer do?

A technical writer's day-to-day activities can vary depending on the organization and projects they are working on. However, some common tasks they may typically perform include:

  1. Research and gather information: Technical writers need to research and understand the subject matter they are writing about. This involves conducting interviews, attending meetings, and reading technical documents or specifications.

  2. Write and edit documentation: Technical writers draft and edit various types of technical documentation, such as user manuals, online help guides, system documentation, FAQs, and tutorials. They use their research findings to create clear, concise, and user-friendly content.

  3. Collaborate with subject matter experts: Technical writers often work closely with subject matter experts (SMEs) who provide them with the necessary knowledge and expertise. They may conduct interviews or meetings with SMEs to gather information and clarify technical concepts.

  4. Design and organize content: Technical writers organize information logically and create a structure for documentation. They may use tools such as content management systems or documentation frameworks to facilitate organization and maintain consistency.

  5. Review and revise documentation: Technical writers review their own work and seek feedback from stakeholders, SMEs, or other team members to ensure accuracy, readability, and adherence to style guidelines. They may also incorporate revisions based on user feedback or software updates.

  6. Stay updated on technology and trends: Technical writers need to stay abreast of industry trends, changes in technology, and software updates to ensure their documentation remains accurate and relevant.

  7. Collaborate with cross-functional teams: Depending on the organization, technical writers may work closely with cross-functional teams, such as engineers, product managers, instructional designers, and marketing teams, to gather inputs and clarify technical details for the documentation.

  8. Maintain documentation standards: Technical writers adhere to documentation standards, style guides, and templates set by their organization. They ensure consistency in terminology, writing style, formatting, and document layout.

  9. Conduct usability testing: In some cases, technical writers may participate in user testing sessions to evaluate the effectiveness of documentation and identify areas for improvement.

  10. Continuous improvement: Technical writers continually analyze user feedback, metrics, and data to improve the quality and usability of their documentation. They proactively seek opportunities to enhance the content and make it more accessible to users.

It's important to note that the specific tasks and responsibilities of a technical writer may vary depending on the industry, organization, and project.