Account Supervisor Job Description Template
Use this Account Supervisor job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for an Account Supervisor to lead our account team and oversee our clients’ marketing campaigns and plans.
In this role, you should be an excellent communicator and effective leader who can supervise multiple programs and team members. If you also have a solid background in account management and advertising, we’d like to meet you.
Your goal will be to ensure high-quality service to our clients and that our account department runs smoothly and profitably.
Responsibilities
- Lead account executives and account representatives
- Allocate new accounts and tasks to team members
- Monitor team performance and give guidance when needed
- Provide strategic insight to clients’ programs
- Oversee execution, analysis and optimization of marketing plans
- Communicate with clients daily to ensure satisfaction
- Review recommendations for ad and communication campaigns
- Manage accounts’ financial aspects (budgets, contracts, fees etc.)
- Report on activities and accounts
Requirements
- Proven experience as an Account Supervisor
- Solid account management and customer service experience
- Experience in project management
- Familiarity with budgeting and reporting
- Knowledge of online marketing and advertising
- Proficient in MS Office and social media
- Excellent communication skills
- Outstanding organizational abilities
- Strategic thinking
- BSc/BA in Marketing, Communications or a related field
What does Account Supervisor do?
An Account Supervisor is responsible for managing and overseeing client accounts within an advertising or marketing agency. On a day-to-day basis, some typical tasks include:
- Client communication: Maintaining regular contact with clients to understand their needs, answer their queries, and provide updates on project progress.
- Project management: Coordinating with internal teams such as creatives, strategists, and media planners to develop and execute advertising and marketing campaigns.
- Campaign evaluation: Monitoring and analyzing campaign performance, using key performance indicators (KPIs) and data-driven insights to make recommendations for optimization.
- Budgeting and financial management: Managing client budgets, ensuring that spending aligns with objectives, and providing financial reports to clients.
- Strategic planning: Collaborating with clients and internal teams to develop long-term strategies and marketing plans to meet client objectives.
- Team management: Overseeing a team of account executives or coordinators, assigning tasks, providing guidance, and monitoring their performance.
- New business development: Identifying opportunities for organic growth within existing client accounts and participating in new business pitches to win new clients.
- Relationship building: Building and maintaining strong relationships with clients to ensure client satisfaction and cultivate long-term partnerships.
It's worth noting that the specific tasks may vary depending on the agency and industry.