Senior Account Executive Job Description Template
Use this Senior Account Executive job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Job Brief
We are looking for an experienced Senior account executive to manage our account portfolio and supervise our account executives team.
For this role, strong communication skills and a customer service attitude are essential. As a Senior account executive, you should also be results-driven and help us achieve our business goals.
Ultimately, you should be able to achieve sales and profitability objectives by effectively managing new and existing accounts.
Responsibilities
- Set and monitor sales targets
- Identify potential customers and set approach strategies
- Develop strong and long-term client relationships
- Act as the liaison between clients and account executives
- Supervise the account executives and representatives team and ensure deadlines are met
- Resolve issues and handle complaints quickly and effectively
- Negotiate contracts and close agreements
- Support sales team and clients with new features and product launches
- Get feedback and suggest ways to increase customer engagement
Requirements
- Proven work experience as a Senior account executive
- Solid experience with CRM software and MS Office (particularly MS Excel)
- An ability to understand and analyze sales performance metrics
- Excellent communication and team management skills
- Strong analytical and negotiation skills
- Business acumen with a problem-solving attitude
- BSc degree in Business Administration, Sales or relevant field
What does Senior Account Executive do?
A Senior Account Executive is responsible for managing client accounts, building client relationships, and driving sales in a specific market or industry. On a day-to-day basis, their activities may include:
-
Client Communication: Connecting with clients through email, phone calls, or meetings to understand their needs, address their concerns, and provide updates on ongoing projects.
-
Account Management: Monitoring and overseeing all aspects of client accounts, including billing, contracts, and project timelines. They ensure that deliverables are met, and client expectations are exceeded.
-
Sales and Business Development: Identifying new business opportunities and nurturing existing relationships to generate sales. This may involve researching potential clients, attending industry events, and preparing sales presentations.
-
Project Coordination: Collaborating with various teams within the organization to coordinate work for clients. They act as a liaison between the client and internal stakeholders to ensure projects are executed smoothly and on time.
-
Strategy Development: Working with the client to understand their goals and develop strategies to achieve them. This may involve conducting market research, analyzing data, and providing recommendations to enhance the client's marketing or advertising campaigns.
-
Reporting and Analysis: Tracking and analyzing key performance indicators (KPIs) to evaluate the success of campaigns or projects. They prepare reports for clients and may offer suggestions for improvement based on the data collected.
-
Team Management: If applicable, a Senior Account Executive may be responsible for managing a team of Account Executives. They provide guidance, support, and training to ensure the team's success.
Overall, the day-to-day activities of a Senior Account Executive revolve around maintaining client satisfaction, driving sales, and contributing to the growth and success of the organization.