Claims Adjuster Job Description Template
What is a Claims Adjuster?
Claims adjusters are responsible for evaluating insurance claims, investigating the circumstances of a claim, determining the extent of the insurance company's liability, and negotiating settlements with claimants. They ensure that claims are processed efficiently and fairly.
A bachelor's degree in a related field is often required for claims adjusters. Strong analytical skills and attention to detail are essential for this role.
Claims Adjuster Job Description Template
Job Brief
We are looking for an experienced claims adjuster to join our team.
On a daily basis, you’ll handle and process insurance claims. You’ll examine property damages and physical injuries to calculate claim liability. You’ll achieve this by gathering information from various sources, for example, through interviewing claimants, witnesses, or specialists (e.g. policyholders, physicians, or engineers). To succeed in this role, you must have strong analytical thinking and excellent writing skills.
If you are a reliable person with a strong work ethic, we’d like to hear from you.
Responsibilities
- Inspect property and physical damage
- Analyze complex information from different sources
- Examine claim liability
- Prepare and process claim reports
- Consult with specialists (e.g. physicians, engineers)
- Calculate benefits and payments
- Negotiate settlements with claimants
- Examine police reports, videos from surveillance cameras or audio if applicable
- Support attorneys to defend the company in case of contestation
Requirements
- Previous experience as a claims adjuster or similar role
- Working experience in using appraisal software
- Strong analytical and mathematical skills
- Experience in writing detailed reports
- A compassionate and resilient personality
- High school diploma
- Degree in Insurance, Finance or similar field is a plus
Recruiting CRM or ATS?
