IT Coordinator Job Description Template

Job Brief

We are looking for a skilled IT coordinator who will maintain our information technology systems and networks. You will perform both technical and administrative tasks to ensure functionality and efficiency of computer and telecom systems.

Responsibilities

Institute protocols for the use of IT across departments and projects
Provide advice on the most suitable IT choices
Provide technical support or training for systems and networks
Act as link between end users and higher level support
Install and configure software and hardware (printers, network cards etc.)
Monitor system and network performance
Perform troubleshooting, repairs and data restoration
Performance maintenance activities (e.g. backups)
Maintain licenses and upgrade schedules
Collaborate with other professionals to maintain standards and functionality

Requirements

Proven experience as IT coordinator or similar role
Experience in network management and help desk support is appreciated
Solid knowledge of IT systems and applications
Understanding of TCP/IP protocols and LAN/WAN configuration
Ability to troubleshoot and repair issues
Strong communication and interpersonal skills
Great attention to detail
Excellent organizational and coordination abilities
BSc/BA in information technology or computer science is preferred
Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus

What does IT Coordinator do?

An IT Coordinator typically has a variety of responsibilities, but here are some common tasks they may handle on a day-to-day basis:

Managing and maintaining the organization's IT infrastructure, including troubleshooting hardware, software, and network issues.
Assisting with the setup and maintenance of computer systems, servers, and software applications.
Coordinating with other departments and IT vendors to ensure smooth operations and timely resolution of IT issues.
Providing technical support to end-users, including helping with software installations, troubleshooting issues, and answering IT-related questions.
Conducting regular backups of data and ensuring data security measures are in place.
Assisting with the planning and implementation of IT projects and initiatives, such as system upgrades or software migrations.
Monitoring and maintaining inventory of IT equipment, software licenses, and warranties.
Updating and maintaining documentation related to IT processes, standard operating procedures, and user manuals.
Conducting training sessions or workshops to educate employees on IT-related topics or new software/systems.
Staying informed about new technologies and industry trends, and evaluating their potential impact on the organization's IT infrastructure.

Please note that the exact tasks may vary depending on the organization's size, industry, and specific requirements.

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IT Coordinator Job Description Examples

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