Pharmacy Technician Job Description Template

Use this Pharmacy Technician job description template to advertise the open roles for free using You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Job Brief

We are looking for a dependable Pharmacy Technician that will process and fill prescriptions. You will also undertake other tasks under the direction of a pharmacist to provide excellent customer service and ensure the pharmacy runs smoothly.

As a pharmacy technician you must be detail-oriented and reliable since the job has high responsibility. You must possess excellent communication skills as well as aptitude in using computers.


  • Sterilize surfaces and equipment and prepare the pharmacy for opening
  • Greet customers and answer questions
  • Receive prescriptions and check their validity
  • Process prescriptions electronically and ensure all information is complete and accurate
  • Resolve issues when they arise (e.g. rejected insurance claims)
  • Select the appropriate medicine and measure dosages to fill prescriptions
  • Sort, stock, label medication and monitor inventory
  • Undertake administrative tasks (e.g.record-keeping) as assigned
  • Comply with all security measures and quality standards


  • Proven experience as pharmacy technician
  • Experience with an online prescription system is a plus
  • Knowledge of medication and dosage measurement
  • Knowledge of pharmacy law and medical terminology
  • Excellent communication and customer service skills
  • Outstanding organizational skills
  • Reliable with a keen eye for detail
  • Successful completion of a pharmacy technician program
  • Certified Pharmacy technician is an asset

What does Pharmacy Technician do?

A pharmacy technician supports pharmacists in various tasks on a day-to-day basis. Some common responsibilities include:

  1. Assisting with prescription processing: Pharmacy technicians help to receive, interpret, and enter prescription information into the computer system. They may also handle prescription labels and attach them to medication containers.

  2. Preparing and dispensing medications: Technicians measure out, count, and package medications accurately, following the instructions provided by pharmacists. They may also compound medications, which involves mixing ingredients to create specialized formulations.

  3. Managing inventory: Pharmacy technicians help to maintain stock levels by receiving and organizing incoming medication orders. They also monitor expiration dates and assist in proper disposal of expired or unused medications.

  4. Providing customer service: Technicians interact with customers and answer their queries regarding medication availability, pricing, and general inquiries. They may also assist with over-the-counter product recommendations or refer customers to the pharmacist for more complex issues.

  5. Conducting administrative tasks: Pharmacy technicians perform a range of administrative duties, such as entering patient and insurance information into the computer system, processing payment transactions, and maintaining patient profiles.

  6. Assisting in pharmacy operations: Technicians support the overall functioning of the pharmacy by cleaning equipment, organizing workstations, and ensuring a safe and clean environment. They may also assist with routine maintenance and troubleshooting of pharmacy equipment.

It's important to note that specific tasks can vary depending on the pharmacy setting, such as retail, hospital, or long-term care. Additionally, pharmacy technicians are required to adhere to legal and ethical guidelines while safeguarding patient confidentiality and privacy.