Hospitality Manager Job Description

Use this Hospitality Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Hospitality Manager

Hospitality Manager responsibilities

  • Hiring qualified personnel according to standards
  • Organizing and coordinating operations to ensure maximum efficiency
  • Supervising and evaluating staff

Hospitality Manager Job Description Template

Job Brief

Job description, hospitality: We are looking for an experienced Hospitality manager to organize and oversee daily operations of our facilities. You will be responsible for coordinating activities and helping people reach their full potential.

Hospitality managers, whether they work at lodgings or restaurants, are always focused on ensuring excellent customer experience. They are leaders and problem solvers. Excellent communication and organizational skills are vital.

Responsibilities

  • Hire qualified personnel according to standards
  • Organize and coordinate operations to ensure maximum efficiency
  • Supervise and evaluate staff
  • Ensure supplies and equipment are adequate in quantity and quality
  • Handle customer complaints when necessary
  • Assist in pricing products or services
  • Assume responsibility of budgeting and monitoring expenses
  • Enforce adherence to regulations and quality standards
  • Ensure all records are kept properly and consistently
  • Review and prepare reports for senior management

Requirements

  • Proven experience as hospitality manager
  • Hands-on experience in customer service or sales
  • Solid understanding of hospitality procedures and best practices
  • Knowledge of quality standards (e.g. ISO)
  • Proficient in MS Office and relevant software (e.g. ERP)
  • Excellent organizational and leadership skills
  • Outstanding communication (verbal and written) and interpersonal skills
  • Problem-solving aptitude
  • BSc/BA in hospitality management

Hospitality Manager Job Description Examples

Restaurant Hospitality Manager • 5 Star Corral, LLC dba Golden Corral

Job DescriptionOur franchise organization, 5 Star Corral, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team...At Golden Corral, out team members' and guests' health and safety is our top priority. We are committed to the highest safety and sanitation practices, including ensuring team members wellness and maintaining clean restaurants.

Benefits:• ...

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Hospitality Manager - Front Desk • Capital Vacations

Job Description

We are looking for a hospitality professional with proven leadership skills. The ideal candidate for this role is experienced in hotel front desk operations and team leadership that promotes a positive environment for guests and team members alike. They are also focused on delivering exceptional customer service and a skilled communicator...

Below are just some of the benefits...

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Front of House Manager (Hospitality Manager) • Topgolf

Overview

What You’ll Do...

The Hospitality Manager leads our team in providing best-in-class, off-the-chart, rockstar-level service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time of their lives.

Hospitality Managers also have general operational respons...

Read more
Front of House Manager (Hospitality Manager) • Topgolf

Overview

What You’ll Do...

The Hospitality Manager leads our team in providing best-in-class, off-the-chart, rockstar-level service with hospitality for our Guests. By working with, training and coaching our Associates; the Hospitality Manager drives the highest level of service to ensure our Guests have the best time of their lives.

Hospitality Managers also have general operational respons...

Read more