Travel Agent Job Description Template

Use this Travel Agent job description template to advertise the open roles for free using You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Travel Agent Job Description Template


Job Brief

We are looking for a Travel Agent, who is passionate about traveling. You will manage travel requirements made for business or holiday and you will provide tourism related services and package tours on behalf of our suppliers. The goal is to keep our clients satisfied and loyal for future services.


  • Plan and sell transportations, accommodations, insurance and other travel services
  • Cooperate with clients to determine their needs and advise them appropriate destination, modes of transportations, travel dates, costs and accommodations
  • Provide relevant information, brochures and publications (guides, local customs, maps, regulations, events etc) to travelers
  • Book transportation, make hotel reservations and collect payment/fees
  • Use promotional techniques and prepare promotional materials to sell itinerary tour packages
  • Deal with occurring travel problems, complaints or refunds
  • Attend travel seminars to remain updated with tourism trends
  • Enter data into our software and maintain client files
  • Network with tour operators
  • Maintain statistical and financial records
  • Meet profit and sales targets


  • Proven work experience as a Travel Agent
  • Excellent knowledge of computer reservations systems, GDS systems and e-travelling
  • Fluency in English; multilingualism is a plus
  • Strong sales skills and commercial awareness
  • Ability to interact, communicate and negotiate effectively
  • Sound knowledge of domestic and international travel trends
  • Degree in Hospitality, Travel, Tourism, Business or relevant field
  • Personal travel experience will be considered an advantage

What does Travel Agent do?

A Travel Agent typically performs the following activities on a day-to-day basis:

  1. Customer Service: Assisting clients in person, over the phone, or via email to provide travel information, answer questions, and offer recommendations.

  2. Booking Reservations: Researching and booking flights, accommodations, rental cars, and other travel-related services based on clients’ preferences and budget.

  3. Travel Planning: Creating detailed itineraries tailored to clients’ needs, including suggested activities, local attractions, and transportation options.

  4. Researching Travel Options: Staying up-to-date with the latest travel trends, destination information, visa requirements, and various travel packages to provide accurate and reliable advice to clients.

  5. Handling Documentation: Managing travel documentation, including passports, visas, and travel insurance, and ensuring clients have all the necessary information prior to their trip.

  6. Ensuring Compliance: Informing clients about any travel restrictions, health advisories, or safety concerns related to their chosen destinations.

  7. Negotiating Prices: Comparing travel suppliers and negotiating prices to find the best deals for clients, while ensuring that quality and safety are not compromised.

  8. Problem-solving: Assisting clients with any issues or changes to their travel plans, such as flight cancellations or rescheduling, and providing alternatives to ensure a smooth travel experience.

  9. Building Relationships: Establishing and maintaining relationships with travel suppliers, such as airlines, hotels, and tour operators, to ensure access to the best rates and promotions for clients.

  10. Administrative Tasks: Managing clients’ travel profiles, maintaining records of bookings and payments, and organizing invoices and receipts.

Note that the specific duties of a Travel Agent may vary depending on the size and specialization of the travel agency they work for.

Travel Agent Job Description Examples

Remote Travel Agent• Andiland Adventures

Do you LOVE to travel? Do you book your own travel adventures for yourself and/or friends and family? Are you looking for the perfect career opportunity...then look no further! Our company is onboarding Independent Travel Agent on our ever-increasing team of remote specialists (NO EXPERIENCE NECESSARY). Our main purpose is to make dreams come true for our clients.

What you will get...• comple...

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Travel Agent• Awaken Travels

Join the team at Awaken Travels and turn your love of travel into a rewarding career! As a travel agent, you'll have the opportunity to create customized vacations for clients while earning commission on your sales.

This job is perfect for self-motivated individuals with a passion for customer service and sales...

Here's what you need to know:• Pay is based on commission, and is paid after t...

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Travel Agent Corporate• Travel Discounters

Travel Discounters is a travel management company specializing in corporate travel. We were established in 1992. Travel Discounters is a mid-size agency allowing our staff to work remote from home. Our hours are currently based on Mon-Fri 9am-530p Eastern Time. We only seek agents who are Worldspan proficient with at least 2 years' experience servicing corporate accounts.

Email resumes to neal...

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Remote Travel Agent• Upwork

Passage Travel is seeking a Travel Agent! Find the responsibilities and qualifications listed below. Entry level position- No experience necessary. We provide all training and certifications.


Collect passenger information

Keep client's information secure

Process payments

Follow proper procedure for collecting payment information

Keep updated client contact information...

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