Cabin Crew Job Description Template

What is a Cabin Crew?

Cabin crew members are responsible for ensuring the safety and comfort of passengers during flights, conducting pre-flight safety checks, serving meals and beverages, and providing first aid when necessary. They must maintain a high level of customer service and professionalism at all times.

A high school diploma or equivalent is typically required for cabin crew positions. Additional job requirements may include fluency in multiple languages and the ability to handle emergency situations calmly.

Cabin Crew Job Description Template

Job Brief

We are looking for Cabin Crew able to create a pleasant flight experience for our guests. You will be able to work autonomously, take initiatives and collaborate with colleagues in order to help passengers enjoy their time aboard.

The goal is to secure our financial development by establishing our company as a reliable and thoughtful host.

Responsibilities

Understand the duties of your assigned position during flight and act your best
Ensure the satisfaction of passengers by answering questions and offering them assistance
Check cabin before take-off to ensure compliance to safety regulations
Welcome travelers on board and help them to their seats when necessary
Serve food and beverages and sell products
Give the “safety” presentation in a well-prepared manner
Monitor the cabin frequently for the entire duration of the flight
Adhere to established regulations and procedures
Remain calm and offer assistance to passengers in the event of an emergency
Give particular attention to passengers with special needs (children, disabled, elders etc)
Prepare accurate reports concerning any significant issues or happenings