Flight Attendant Job Description

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Flight Attendant

Flight Attendant duties and responsibilities

  • Providing information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attending the “brief” and act on it
  • Conducting safety check before flight

Flight Attendant Job Description Template

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Job Brief

We are looking for a pleasant Flight Attendant to ensure the safety and comfort of passengers aboard flights. The successful candidate will be able to work independently, perform effectively in a team and build trust relationships with passengers.

The goal is to maximise revenue growth and enhance customer satisfaction.

Responsibilities

  • Provide information, guidance, and assistance for safety and comfort to passengers on board aircraft
  • Attend the “brief” and act on it
  • Conduct safety check before flight
  • Greet customers, check their tickets and accompany them to their seats
  • Prepare and serve drinks and food to passengers
  • Present emergency equipment and give instructions
  • Monitor and secure the cabin regularly
  • Comply with all aviation rules and regulations for safety and protection
  • Assist passengers and cabin crew during emergency situations
  • Provide special help to passengers with special needs (children, disabled persons, elders etc)
  • Submit analytic reports concerning flight incidents

Requirements

  • Proven working experience as Flight Attendant or Customer Service experience
  • Fluency in English, multilingual is preferred
  • MS Office knowledge
  • Customer service-oriented
  • Professional image
  • Excellent communication and presentation skills
  • Problem solving skills and ability to handle difficult situations
  • Cabin crew certification or training
Last Updated 09 Jan, 2023

Flight Attendant Job Description Examples

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