Porter Job Description Template

Use this Porter job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Porter Job Description Template


Job Brief

We are looking for a Porter to serve as the first point of contact to assist our guests.

Porter responsibilities include carrying guests’ luggage, fixing minor issues (like changing light bulbs) and cleaning building areas, including entrances. To be successful in this role, you should be able to manage various tasks on a daily basis to ensure great customer service and that our operations run smoothly. Keep in mind that our Porter position requires working in shifts, occasionally on weekends or evenings.

Ultimately, you’ll ensure our building is safe, clean and inviting.


  • Carry and label guests’ luggage with tags
  • Sweep and mop floors and vacuum carpets
  • Ensure building entrance is free of clutter at all times
  • Direct guests to the reception area or the appropriate office/room
  • Arrange taxi services upon request
  • Run errands for guests and employees
  • Fix minor technical issues, like changing bulbs
  • Report damages, call technicians and monitor repairs
  • Maintain stock of cleaning supplies
  • Comply with health and safety regulations
  • Follow evacuation rules in case of emergencies


  • Previous work experience as a Porter, Janitor or Custodian
  • Hands-on experience with industrial cleaning equipment
  • Good physical condition, stamina and strength (e.g. to lift heavy equipment and luggage)
  • Familiarity with security regulations
  • Solid verbal communication skills to interact with cleaning staff, technicians and customers
  • Basic mechanical skills
  • Availability to work in shifts and flexible schedules (e.g. weekends and evenings)
  • High school diploma is a plus

What does Porter do?

A Porter, also known as a janitor or custodian, is responsible for maintaining the cleanliness and functionality of a facility. On a day to day basis, a Porter typically performs the following tasks:

  1. Cleaning: This includes sweeping, mopping, vacuuming, and dusting floors, walls, and surfaces. Porters also clean windows, glass partitions, and mirrors.

  2. Trash disposal: Emptying trash cans and recycling bins is an essential duty. Porters ensure that waste is properly disposed of and that trash receptacles are clean and ready for use.

  3. Sanitizing: In addition to regular cleaning, Porters may also disinfect surfaces, restrooms, and common areas to maintain a healthy and hygienic environment.

  4. Restocking supplies: Porters are responsible for monitoring and replenishing cleaning supplies, including toilet paper, paper towels, soap, and other toiletries.

  5. Maintenance: Addressing minor repairs or maintenance tasks, such as changing light bulbs, fixing broken fixtures, or unclogging drains, falls under the Porter's responsibilities.

  6. Floor care: Some Porters are responsible for maintaining and caring for various types of flooring, including carpets, tiles, or hardwood. This may involve regular vacuuming, shampooing, or polishing.

  7. Furniture arrangement: Moving and arranging furniture is necessary to accommodate events, meetings, or general needs within the facility.

  8. Responding to requests: Porters may receive service requests from employees or visitors, such as cleaning up spills, addressing plumbing issues, or assisting with setting up for events.

  9. Routine inspections: Conducting regular inspections to identify maintenance needs, wear and tear, or potential safety hazards is important. This allows Porters to report any issues and ensure a safe environment.

  10. Adhering to safety protocols: Following established safety guidelines and procedures, such as wearing personal protective equipment when necessary, is crucial to the Porter's daily routine.

It is worth noting that the specific tasks and responsibilities can vary depending on the type of facility a Porter works in, such as an office building, school, hospital, or residential building.

Porter Job Description Examples

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Porter• Bowlero Corporation


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Porter• Weinstein Properties

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Porter• Multifamily

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• Respond to building requests, as instructed• Observe and maintain lobby areas for cleanliness• Monitor and maintain elevators to include vacuumi...

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