Host or Hostess Job Description

Use this Host or Hostess job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Host or Hostess

Host or Hostess responsibilities

  • Welcoming guests to the venue
  • Providing accurate wait times and monitoring waiting lists
  • Managing reservations

Host or Hostess Job Description Template

Job Brief

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.

Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience to our guests.

Responsibilities

  • Welcome guests to the venue
  • Provide accurate wait times and monitor waiting lists
  • Manage reservations
  • Escort customers to assigned dining or bar areas
  • Provide menus and announce Waiter/Waitress’s name
  • Greet customers upon their departure
  • Coordinate with wait staff about available seating options
  • Maintain a clean reception area
  • Cater to guests who require extra attention (e.g. children, elderly)
  • Answer incoming calls and address customers’ queries
  • Assist wait staff as needed

Requirements

  • Previous work experience as a Host/Hostess or Waiter/Waitress
  • Understanding of restaurant etiquette
  • Familiarity with health and safety regulations
  • Experience in managing reservations
  • Demonstrable customer-service skills
  • Excellent communication skills (via phone and in-person)
  • Strong organizational skills with the ability to monitor the entire dining and bar area
  • Availability to work in shifts as needed
  • Good physical condition to walk and stand during an entire shift
  • High school diploma; hospitality certification is a plus

Host or Hostess Job Description Examples

Host/Hostess • Rotolos Burbank

Summary of Position: Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each Host's primary objective is to show our guests such a marvelous time, they will want to return again and again.

Duties & Responsibilities...• Welcome and greet guests. Make all our guests feel comfortable and let them know you're there to personally take care of the...

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Host/Hostess • Village Inn

Job Description

It's your people-pleasing personality and friendly attitude greeting each guest and assisting them with all payments, purchases and any feedback they may have that will make for their positive experience...

We are looking for a Host or Hostess to join our team and be the first point of contact for our guests.

Host/Hostess responsibilities include greeting guests, providing ac...

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Restaurant Host/Hostess • BBL Hospitality

Restaurant Host/Hostess Job Details

Job Location Recovery Sports Grill Westampton-Westampton, NJ Position Type Part Time Job Category Restaurant-Food Service We are pleased to share the benefit options that we offer...

Paid Time Off 401K Investment Referral Bonus Associate Development Plan Opportunities Internal Promotion Opportunities Medical, Dental, Vision, Voluntary Benefits, FSA and HSA ...

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Host/Hostess (PT) • PUESTO.

Puesto is looking for a Lead HostTime and Attendance:• Arrive on time and floor-ready for scheduled shifts while following dress code guidelines and standards...• Clock in and out for each scheduled shift and shift break.• Abide by all Puesto Guidelines as per the Puesto Handbook.

Guest Relations:• Create a welcoming and hospitable environment for guests as the first encounter of our rest...

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