Hotel Maintenance Manager Job Description Template

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Hotel Maintenance Manager Job Description Template

Job Brief

We are looking for a Hotel Maintenance Manager to take care of our hotel’s infrastructure (e.g. buildings, electricity.) You will manage maintenance personnel and plan various renovation and repair projects.

In this role, you should be organized and proactive. Familiarity with electrical, plumbing and HVAC systems is essential. If you’re also committed to meeting health and safety standards, we’d like to meet you.

Your goal will be to ensure our hotel premises are safe and functional for guests and employees alike.

Responsibilities

  • Inspect hotel regularly to ensure it meets safety standards
  • Arrange for routine maintenance in hotel rooms, lobbies and facilities (e.g. kitchens, tennis courts)
  • Organize repair projects in a manner that does not disturb guests
  • Plan and oversee renovations and construction
  • Act fast to resolve emergency issues (e.g. power outages)
  • Find ways to reduce hotel operating costs and conserve energy
  • Supervise team of Maintenance Technicians and Janitors
  • Manage relationships with contractors and service providers
  • Maintain budgets, expenses and activity logs

Requirements

  • Proven experience as a Hotel Maintenance Manager or Maintenance Supervisor
  • In-depth knowledge of health and safety regulations
  • Familiarity with plumbing, electrical, sewer and HVAC systems; hotel industry experience is a plus
  • Experience in administrative processes (e.g. budgeting, performance management)
  • Ability to spot safety risks and address needs quickly
  • Problem-solving aptitude
  • Excellent organizational and leadership skills
  • High school diploma or equivalent; degree from a vocational school or BSc/BA in Facility Management is preferred
  • Valid Certified Professional Maintenance Manager (CPMM) is a plus

What does Hotel Maintenance Manager do?

A Hotel Maintenance Manager is responsible for overseeing and managing the repair and maintenance tasks of a hotel. On a day-to-day basis, their duties may include:

  1. Supervising maintenance staff: The Maintenance Manager is responsible for managing a team of maintenance personnel, assigning tasks, and ensuring that all work is completed on time and to the required standards.

  2. Conducting regular inspections: They perform routine inspections of the hotel facilities to identify any maintenance issues or safety hazards. This includes checking plumbing systems, electrical systems, HVAC units, and other equipment.

  3. Responding to maintenance requests: The Maintenance Manager handles incoming maintenance requests from guests, staff, or other departments. They prioritize these requests based on urgency and allocate resources accordingly.

  4. Planning and scheduling preventative maintenance: They develop and implement a preventative maintenance program to ensure that all equipment and systems are regularly serviced and maintained to prevent breakdowns and costly repairs.

  5. Managing maintenance budget: The Maintenance Manager is responsible for tracking expenses related to maintenance operations and managing the maintenance budget effectively. They work with vendors and suppliers to negotiate contracts and ensure cost-effective solutions.

  6. Ordering and inventory management: They oversee the procurement of maintenance supplies and equipment, ensuring that inventory levels are maintained and that necessary items are always available.

  7. Training and development: The Maintenance Manager provides training and guidance to maintenance staff, ensuring that they have the necessary skills and knowledge to perform their tasks effectively and safely.

  8. Liaising with other departments: They collaborate with other departments, such as housekeeping, front desk, and engineering, to coordinate maintenance activities and minimize disruption to guests.

  9. Ensuring compliance with health and safety regulations: The Maintenance Manager ensures that all maintenance activities comply with health and safety regulations and hotel policies.

  10. Keeping records: They maintain records of maintenance activities, including work orders, inspections, and repairs. They may also prepare reports on maintenance performance and present them to management.

Overall, a Hotel Maintenance Manager plays a crucial role in ensuring the smooth functioning of a hotel's facilities and addressing any maintenance needs in a timely and efficient manner.