Duty Manager Job Description

Use this Duty Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Duty Manager

Duty Manager responsibilities

  • Handling customer and employee issues
  • Overseeing operations, including maintenance, cleanliness and efficiency
  • Ensuring that security and safety regulations are met

Duty Manager Job Description Template

Job Brief

We are looking for a Duty Manager to oversee facilities, security and customer service.

Duty Manager responsibilities include overseeing daily operations, ensuring employee productivity, monitoring efficiency of all processes and creating a positive work environment for employees. You will also meet regularly with upper management to stay up-to-date with organizational changes, issues and improvements.

Ultimately, you will ensure all operations flow smoothly and help us meet our company goals.


  • Keep track of monthly, quarterly and yearly goals
  • Work with management to assess and improve processes and policies
  • Monitor and report on revenue and cash flow
  • Uphold and enforce company policies
  • Train new hires
  • Address employee complaints or performance issues as needed
  • Check in with employees regularly to determine satisfaction
  • Schedule shifts
  • Help management create the department’s budget
  • Address customer issues and complaints
  • Schedule regular maintenance and cleaning of facilities
  • Meet regularly with upper management to stay informed on company issues
  • Oversee security of the facility


  • Work experience as a Duty Manager or similar management role
  • Previous experience in the industry preferred
  • Customer service experience
  • Knowledge of cash management and bookkeeping procedures
  • Team management skills
  • Strong organizational skills
  • Experience with facilities maintenance and/or security
  • Strong problem-solving skills
  • Availability to work in shifts including weekends
  • BSc in Business Administration is a plus

Duty Manager Job Description Examples

Kitchen Manager - Concord • BJ's Restaurants - Jobvite


$67,000 - $77,000 / year plus...quarterly bonus potentialCommensurate with experience

Are you ready for craft beer, great food, and an all-around "WOW" experience?! BJ's Restaurants is looking for talented, passion-driven managers to join our Management Teams.

LET'S TALK ABOUT CULTURE ANDCAREER GROWTH!• Lucrative compensation package• Growing company with 200+ restaurant...

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Aviation Duty Manager - Airfield Ramp Operations - ATL Airport • AccuFleet International

We are looking to grow our leadership team. Successful candidates for this position have previous aviation management experience, directing the activities of 30+ airfield employees. The ideal candidate for this position is an excellent communicator who thrives in a fast-paced, entrepreneurial environment. You are dependable, punctual, cordial to your co-workers and a self-starter. You thrive in...

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Store Manager • Five Below

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 17,000 associates who work at Five Below and they'll tell you there's no other place like it. It al...

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Manager, Sales • GREAT WOLF LODGE

Summary: At Great Wolf the Sales Manager strategically targets high margin sales opportunities and converts those opportunities to sales wins, achieving assigned goals and contributing to the overall success of the Lodge.

Essential Duties & Responsibilities...• Develop and execute comprehensive outbound prospecting strategy to secure new and existing group room and event business, specificall...

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