Shift Leader Job Description

Use this Shift Leader job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Shift Leader

Shift Leader duties and responsibilities

  • Overseeing operations when the manager is absent
  • Assigning duties to staff during shifts
  • Providing customer service and managing complaints

Shift Leader Job Description Template

Copy

Job Brief

We are looking for a Shift Leader to oversee operations and workers during scheduled shifts.

Shift Leader responsibilities include managing cash, resolving conflicts and checking equipment. Ultimately, you will ensure all aspects of your shift run smoothly and effectively.

If you’re a leader committed to quality service and have experience in our industry, we’d like to meet you.

Responsibilities

  • Provide direction and feedback to workers during shifts
  • Schedule employee shifts and assign duties
  • Manage time-off requests and handle last-minute absences
  • Train and coach new employees
  • Inspect equipment and communicate the need for repairs or replacements to management
  • Check cash drawers and prepare bank deposits
  • Ensure health and safety standards are followed
  • Address customer and employee complaints
  • Resolve conflicts between workers
  • Foster and maintain a positive work environment

Requirements

  • Proven experience as a Shift Leader or relevant managerial role
  • Knowledge of the industry and relevant health and safety regulations
  • Commitment to excellent service
  • Working well within a team
  • Leadership skills and ability to make decisions fast
  • Strong problem-solving aptitude
  • Ability to stand for long periods
  • High school diploma is preferred
Last Updated 09 Jan, 2023

Shift Leader Job Description Examples

Shift Leader• Firehouse Subs

REPORTS TO: General Manager

POSITION SUMMARY STATEMENT...

This position is fully accountable for the profitable operation of a specific shift designated by the General Manager while adhering to all company guidelines and regulations.• Ensure the restaurant is in full compliance to all local, state and federal regulations to include health regulations, hour and wage regulations, age restricti...

Read more
Shift Leader• Hardee's - Northland Restaurant Group | DORO Inc.

We are looking for Hardee’s Shift Leaders who want a hand in making their Career Superior by working with Superior People and Superior Products. Do you want to work in a safe restaurant environment with a company that respects and adheres to good health standards? Join our team!

Job Expectations...• Produce High Quality Food• Deliver Fast/Courteous Service• Maintain a Clean and Comfortable ...

Read more
Shift Leader• Dunkin'

Job title: shift leader

The Shift Leader is responsible for the profitability and overall operation of the restaurant as a compliment to the manager in charge and also in their absence. A majority of the time will be spent leading the team to meet a high guest experience along with training and coaching new and existing employees...

Guest First Culture

Embracing a guest first culture is not ...

Read more
Shift Leader - Franchise• Denny's

This job posting is for employment at an independently owned and operated franchisee of Denny’s.

Shift Leader...

Come start your Career with Denny’s! As a Shift Leader this is your first step in our Management Career path. Come advance your Career on the Denny’s Team!

Denny’s Shift Leader is motivated and shares our passion. Someone who has a strong commitment to teamwork and leadership.

Th...

Read more
Find candidate emails
on Linkedin

Gather verified email addresses & phone numbers directly from LinkedIn, reach out, and see when candidates open your emails.

Get Started Free