Use this Help Desk Specialist job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
A Help Desk Specialist is responsible for providing technical support and assistance to users within an organization. On a day-to-day basis, their tasks and responsibilities may include:
It's important to note that the specific tasks and responsibilities may vary depending on the organization and its technology environment.
The Help Desk Specialist’ role is based in Austin Texas and is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Incident resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on...
Active Top Secret Clearance is required
Onsite in NE D.C., no travel required...
Hours of Operation: 8:00AM-6:00PM EST with rotating on-call support from 6PM-7AM EST Monday-Sunday as well as on Holidays
The Help Desk Specialist shall provide services to support our customer with IT service desk support to ensure OIT delivers products and services of the highest quality to the end users. Acti...
• Installs new personal computer systems• Reviews, monitors, and upgrades personal computer systems• Installs software...• Maintains software• Trains users on software usage• Troubleshoots and administers printers, copiers, fax machines, and other IT equipment• Troubleshoots and administers telephone sets• Assists and/or orients new hires with the initial usage of information systems har...
At Orascoptic, our brand sits at the intersection of consumer eyewear and medical technology. Our expertise is in stunning innovation and precision custom manufacturing of surgical loupes, coaxial headlights, and associated products. Our mission is to enable healthcare providers around the world to see more and practice longer. We deliver clinical vision. Our innovative product portfolio, direc...
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