Use this Help Desk Specialist job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for a customer service oriented Help desk specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is maintained to the standards set forth by the company.
A Help Desk Specialist is responsible for providing technical support and assistance to users within an organization. On a day-to-day basis, their tasks and responsibilities may include:
It's important to note that the specific tasks and responsibilities may vary depending on the organization and its technology environment.
Description
Job Description...
As the largest provider of IT services, Leidos develops and sustains large data and technology infrastructures and integrates complex law enforcement IT system for a number of US federal agencies. At Leidos we offer engaging careers, a collaborative culture, and support for your career goals and growth. This particular role would be serving a federal law enforce...
Job Title - IT Support Analyst
Responsibilities...• Provide hardware/software / network problem diagnosis/resolution via telephone/email/chat for customer’s end users• Responds to telephone calls, email, instant messages, and assigned tickets from users; Assign work orders/incidents to appropriate support teams and follow up until closure.• Troubleshoot client software and basic network con...
Active Top Secret Clearance is required
Onsite in NE D.C., no travel required...
Hours of Operation: 8:00AM-6:00PM EST with rotating on-call support from 6PM-7AM EST Monday-Sunday as well as on Holidays
The Help Desk Specialist shall provide services to support our customer with IT service desk support to ensure OIT delivers products and services of the highest quality to the end users. Acti...
DescriptionGeorgia State University's (GSU) central technology services group, Instructional Innovation and Technology (IIT), puts innovation and technology to work for GSU and seeks to inspire, support, and enable innovative solutions to advance learning, research, and economic enterprise. IIT is a leading force in the digital transformation of higher education and is well supported by our......