Use this IT Help Desk Technician job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for a competent Help desk technician to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them.
An excellent Help desk technician must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
The goal is to create value for clients that will help preserve the company’s reputation and business.
A IT Help Desk Technician is responsible for providing technical support and assistance to users experiencing various IT-related issues. On a day-to-day basis, their tasks may include:
Overall, the role of an IT Help Desk Technician is critical in ensuring that end-users have a positive experience with their IT systems and receive prompt support for any technical issues they encounter.
Job DescriptionCompany Description
Interco is a global recycling company headquartered in St. Louis with facilities in Missouri and Illinois. The company is an industry leader providing recycling services to companies throughout the western hemisphere. Interco has been recycling computer, batteries, metals, and electronics with a focused track record of innovation and integrity since 1996. The...
IT Support Guys Managed Services LLC is looking for a charismatic, customer service centered, and energetic individual to join our growing IT managed services provider firm based in Glendale, CA. This is a great opportunity for an entry to mid-level help desk technician who is looking to grow and work in a fast-paced, expanding entrepreneurial firm. The ideal candidate will be a professional......
Desktop Support Technician...• Industry-specific certification in relevant computer languages or software may be required• 1-3 years of proven experience in a heavy customer focus position involving and technical knowledge of a companies' products and services• Time-management skills and the ability to establish reasonable and attainable deadlines for resolution• Comfortabl...
Full Job Description
Qualifications...• Technical support: 1-3 years (Required)• US work authorization (Required)• Must have a High School Diploma• Associate, bachelors, or certifications in IT related field (Preferred)
Responsibilities• Serves as a first point of contact for customers seeking technical assistance via phone or email.• Performs basic troubleshooting remotely and on devic...