Use this Shipping Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
We are looking for an experienced Shipping manager to manage daily shipping and distribution operations. You will be the one to ensure complete orders are shipped and delivered in a timely manner.
A successful shipping manager is analytical, well-organized and excels in communication. They must be comfortable with paperwork and information systems and have great knowledge of shipping and receiving procedures.
The goal is to ensure that the shipping processes are running smoothly and effectively.
A Shipping Manager is responsible for coordinating the shipment and delivery of products or goods within a company. On a day to day basis, their tasks may include:
Reviewing and processing incoming orders: The Shipping Manager receives orders from customers or the sales department, verifies the details, and processes them accordingly. This involves ensuring accuracy, checking inventory availability, and addressing any discrepancies.
Arranging shipments: They coordinate with carriers or logistics providers to schedule shipments. This includes determining the most efficient shipping methods, negotiating rates, and selecting appropriate packaging materials.
Managing documentation: The Shipping Manager prepares and reviews shipping documents such as bills of lading, export/import documentation, customs forms, and delivery receipts. They ensure compliance with regulations and verify accuracy to prevent delays or issues during transportation.
Tracking shipments: They monitor the progress of shipments to ensure on-time delivery. This involves utilizing tracking systems, maintaining communication with carriers, and addressing any issues or delays that may arise.
Handling customer inquiries: The Shipping Manager responds to customer inquiries regarding order status, delivery updates, and any shipping-related concerns. They provide excellent customer service by promptly addressing questions or issues and offering solutions when necessary.
Overseeing packaging and labeling: They ensure that products are packaged securely and appropriately, preventing damage during shipping. The Shipping Manager may also oversee labeling requirements to comply with regulations or customer specifications.
Managing inventory: They keep track of inventory levels, update stock records, and collaborate with the warehouse team to maintain accurate inventory counts. This helps prevent shipment delays due to stock shortages.
Analyzing shipping costs and performance: The Shipping Manager reviews shipping rates, carrier performance, and related costs to identify potential areas for cost savings or process improvements. They may negotiate contracts or evaluate alternative shipping options to optimize operations.
Developing and maintaining relationships with carriers: They establish and maintain relationships with carriers, freight forwarders, and other transportation providers. Building strong partnerships can lead to improved service, better rates, and timely deliveries.
Following safety and compliance protocols: The Shipping Manager ensures that all shipping activities comply with safety regulations, industry standards, and applicable laws. They stay updated on changes in regulations and implement necessary adjustments to maintain compliance.
It's worth noting that the specific responsibilities of a Shipping Manager may vary depending on the size and nature of the company they work for.
Welcome to RIMOWA, the first German Maison of the LVMH Group. We are a global lifestyle brand with a mission to create the essential tools for a lifetime of travel. For more than 120 years, we’ve dedicated ourselves to develop unique products where function coexists with luxury, heritage with innovation, and craftsmanship with design.
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Benefits include...• Medical, dental and vision insurance• 401K contributions• Better Futures Program –2 Year Community College tuition paid for you or your dependents!• Opportunity to grow your career through our Supervisor Development Program
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