Director of Operations Job Description

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Director of Operations

Director of Operations responsibilities

  • Liaising with superior to make decisions for operational activities and set strategic goals
  • Planning and monitoring the day-to-day running of business to ensure smooth progress
  • Supervising staff from different departments and provide constructive feedback

Director of Operations Job Description Template

Job Brief

We are looking for an experienced Director of Operations to organize and oversee the daily operations of our company. You will be the one to ensure that our business is well-coordinated and productive by managing its procedures and coaching its people.

The area of responsibility for this role is very wide and thus requires thorough knowledge of various company processes. The ideal candidate must be competent and able to plan many different kinds of operational activities. He/She must be an excellent leader who can discover the most efficient ways to run the business.

The goal is to safeguard and augment the efficiency of the company’s operations to facilitate accelerating development and long-term success.


  • Liaise with superior to make decisions for operational activities and set strategic goals
  • Plan and monitor the day-to-day running of business to ensure smooth progress
  • Supervise staff from different departments and provide constructive feedback
  • Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements
  • Manage procurement processes and coordinate material and resources allocation
  • Oversee customer support processes and organize them to enhance customer satisfaction
  • Review financial information and adjust operational budgets to promote profitability
  • Revise and/or formulate policies and promote their implementation
  • Manage relationships/agreements with external partners/vendors
  • Evaluate overall performance by gathering, analyzing and interpreting data and metrics
  • Ensure that the company runs with legality and conformity to established regulations


  • Proven experience as Director of Operations or equivalent position
  • Excellent organizational and leadership abilities
  • Outstanding communication and people skills
  • Knowledge of industry’s legal rules and guidelines
  • In depth knowledge of diverse business functions and principles (e.g. supply chain, finance, customer service etc.)
  • Working knowledge of data analysis and performance/operation metrics
  • Familiarity with MS Office and various business software (e.g. ERP, CRM)
  • BSc/BA in business administration or relevant field; MSc/MA will be a plus

Director of Operations Job Description Examples

Director of Culinary Operations • Rethink Food

Director of Culinary Operations

Application Deadline: 19 August 2022...

Department: Operations

Employment Type: Full Time

Location: New York, NY

Reporting To: Chief Network OfficerDescription

The Director of Culinary Operations oversees Rethink’s Culinary and Transportation teams to ensure operational efficiency and organizational excellence. This role will collaborate with the organizat...

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Director of Operations (DOO) • Comfort Suites Independence Kansas City

Come join our team in an always changing and fast paced position as a Director of Operations.

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The DOO runs the hotel in the General Manager's absence. You will assist department heads and managers, inspire employees, and engage with guests all while running an efficient and profitable business that delivers a superior guest experience.

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Director of Operations • Aira

Aira is a technology rich start up company with a noble mission, passionate customers and challenging technical problems. You will have a major impact on our success as a member of our dedicated team.

Aira connects people in real time via real-time streaming to accomplish tasks on demand 24/7 and worldwide. Our target consumers today are blind or have low vision. We partner with remote, traine...

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Director Operations - Remote • Advantage Solutions

Director Operations

At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Director of Operations to be responsible for executing overall operational strategy, overseeing the Business Unit P&L and business metrics and driving accountability of back-office teams in support of the Business Unit. The Director, Operations leads performance management... ...

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