Supervisor Job Description Template

Use this Supervisor job description template to advertise the open roles for free using You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Supervisor Job Description Template

Job Brief

We are looking for a responsible Supervisor to oversee the workflow at our facilities. The role is a complex one. He/She will not just be someone who supervises the work of others. A supervisor is also responsible for coaching, resolving issues and serving as a link between subordinates and upper management.

The ideal candidate will be a competent individual who will be able to guide and train employees. He/She will be well-versed in processes under the role’s responsibility and will be results-driven and focused.

The goal is to ensure that operations are carried out productively so as to ensure profitability and sustainable growth.


  • Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates
  • Organize workflow and ensure that employees understand their duties or delegated tasks
  • Monitor employee productivity and provide constructive feedback and coaching
  • Receive complaints and resolve problems
  • Maintain timekeeping and personnel records
  • Pass on information from upper management to employees and vice versa
  • Prepare and submit performance reports
  • Decide on reward and promotion based on performance
  • Hire and train new employees
  • Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises


  • Proven experience as supervisor or relevant role
  • Familiarity with company policies and legal guidelines of the field
  • Ability to learn a variety of job descriptions
  • Excellent communication and interpersonal skills
  • Outstanding organizational and leadership skills
  • Good knowledge of MS Office
  • Diploma/Certificate in first line management or relevant field
  • High school diploma; BSc/BA in management or relevant discipline will be considered an advantage

What does Supervisor do?

A supervisor's day-to-day responsibilities can vary depending on the industry and specific job requirements, but generally, they are responsible for overseeing and managing a team of employees. Some common tasks that supervisors handle include:

  1. Providing guidance and direction: Supervisors are responsible for providing clear instructions to their team members and ensuring that they understand their tasks and duties.

  2. Monitoring work progress: It's essential for supervisors to monitor the work of their team members to ensure that tasks are being completed efficiently and accurately. They may set goals and deadlines, track progress, and offer feedback or coaching as needed.

  3. Training and development: Supervisors play a crucial role in training new employees and facilitating ongoing training and development programs for the team. They identify skill gaps and provide opportunities for learning and improvement.

  4. Resolving conflicts: Whenever conflicts or issues arise within the team, supervisors are responsible for mediating and finding resolutions. They may listen to grievances, offer guidance, and work towards creating a harmonious work environment.

  5. Performance evaluations: Supervisors typically conduct regular performance evaluations for their team members. This involves assessing individual performance, providing feedback, and setting goals for future improvement.

  6. Communication: Supervisors serve as a link between upper-level management and their team. They communicate goals, expectations, and important updates from management to ensure everyone is on the same page. They also listen to their team's feedback, concerns, and suggestions.

  7. Administrative tasks: Supervisors often handle administrative tasks such as scheduling shifts, approving time off, maintaining records, and managing budgetary aspects related to their team.

  8. Health and safety: Supervisors are responsible for ensuring that their team members adhere to health and safety protocols. This may include conducting safety trainings, implementing safety measures, and addressing potential hazards in the workplace.

These are just some of the typical responsibilities of a supervisor on a day-to-day basis. The specific duties can vary depending on the organization and industry.