General Manager Job Description Template

Use this General Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

General Manager Job Description Template

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Job Brief

We are looking for a General Manager to oversee all staff, budgets and operations of the local business unit.

General Manager responsibilities include formulating overall strategy, managing people and establishing policies. To be successful in this role, you should be a thoughtful leader and a confident decision-maker, helping our people develop and be productive, while ensuring our profits are on the rise.

Ultimately, you’ll help our company grow and thrive.

Responsibilities

  • Oversee day-to-day operations
  • Design strategy and set goals for growth
  • Maintain budgets and optimize expenses
  • Set policies and processes
  • Ensure employees work productively and develop professionally
  • Oversee recruitment and training of new employees
  • Evaluate and improve operations and financial performance
  • Direct the employee assessment process
  • Prepare regular reports for upper management
  • Ensure staff follows health and safety regulations
  • Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Requirements

  • Proven experience as a General Manager or similar executive role
  • Experience in planning and budgeting
  • Knowledge of business process and functions (finance, HR, procurement, operations etc.)
  • Strong analytical ability
  • Excellent communication skills
  • Outstanding organizational and leadership skills
  • Problem-solving aptitude
  • BSc/BA in Business or relevant field; MSc/MA is a plus

What does General Manager do?

A General Manager is responsible for the overall operations of a business or organization. On a day to day basis, their duties may include:

  1. Planning and strategizing: Developing long-term plans and strategies to achieve the company's goals.

  2. Staff management: Hiring, training, and supervising employees. Setting performance goals and providing feedback.

  3. Financial management: Overseeing budgeting, financial planning, and expense control. Monitoring financial performance and making adjustments as needed.

  4. Operations management: Ensuring efficient and effective operations. Monitoring and improving processes and workflows.

  5. Customer relations: Building and maintaining relationships with customers. Addressing customer complaints and resolving issues.

  6. Sales and marketing: Developing sales and marketing strategies to increase revenue. Monitoring sales performance and adjusting strategies as needed.

  7. Quality control: Monitoring product or service quality and ensuring customer satisfaction.

  8. Collaboration with other leaders: Collaborating with other managers and executives to align strategies and achieve organizational objectives.

  9. Reporting and analysis: Analyzing business performance metrics, preparing reports, and making recommendations for improvement.

  10. Decision making: Making important decisions on behalf of the organization, considering various factors and potential consequences.

It's important to note that the specific responsibilities of a General Manager can vary depending on the industry and organization they work for.

General Manager Job Description Examples

General Manager• Raising Cane's

GENERAL SUMMARY:

The General Manager provides strategic direction for their restaurant. This manager must maintain operations and drive results his/her restaurant, through people development, sales and profit growth. The manager must hire, train and develop Crewmembers and Managers that share the Raising Cane's values and culture. The Manager must convey the Cane's culture to his/her crew and ...

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General Manager In Training• DriveTime

What’s under the hood:

DriveTime is the largest privately owned used car sales and finance company in the country. Headquartered in Tempe, Arizona, we have more than 130+ dealerships, 3 operations centers and 16 reconditioning centers across the nation. Our 4,000+ employees are focused on getting the right customer in the right car, at the right terms. With over 25 years of industry experience...

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General Manager - Classen Curve• Athleta

About the Role

In this role, you will set the tone for the store team and help bring our brand to life for our customers and employees. Your leadership role is critical in supporting the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent developmen...

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General Manager• Arby's

In a world full of quick service options, Arby's is different and better, we are Premier! Our core values are the Will of a Champion, Passion for People, and Vision of an Owner. When you work at Arby's, it will be more than a job, it will be a place that prioritizes your growth and development while offering a fun atmosphere. We're proud of the food we serve, and our goal is to be the best in t...

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