Operations Supervisor Job Description Template

Use this Operations Supervisor job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Operations Supervisor Job Description Template


Job Brief

We are looking for an experienced operations supervisor to help us implement the right processes across the company and enable business growth. You’ll assess our departments’ operational methods and propose ways to improve them.

Project management and effective communication are important operation supervisor skills. To succeed is this role, you should also be a good problem-solver with sharp, analytical thinking.

If you are result-oriented and have excellent organizational skills, we’d like to meet you.


  • Oversee efficiency of operational processes
  • Participate in strategic planning and goal-setting for various business functions, including IT and customer support
  • Analyze business requirements and customer needs
  • Research methods to improve operations and reduce costs
  • Monitor and report on department performance
  • Supervise and train employees
  • Provide administrative support (e.g. updating inventory)
  • Ensure compliance with company policies and regulatio


  • Previous experience as an operations supervisor or similar role
  • Hands-on experience implementing operational processes
  • Excellent project management skills
  • Knowledge of operational principles and policies
  • Organizational skills and attention to detail
  • Team leadership
  • A degree in operations management or business administration is a plus

What does Operations Supervisor do?

On a day-to-day basis, an Operations Supervisor is responsible for overseeing and managing the operations of a department or team within a company. The specific tasks and responsibilities may vary depending on the industry and organization, but here are some common activities:

  1. Planning and organizing: Create schedules, allocate resources, and develop strategies to ensure efficient and effective operations.
  2. Supervision and leadership: Provide guidance, support, and direction to the team, monitor their performance, and address any issues or concerns that arise.
  3. Process improvement: Continuously review and analyze operational processes, identify areas of improvement, and implement necessary changes to increase productivity, reduce costs, or enhance quality.
  4. Tracking and reporting: Monitor key performance metrics, such as operational efficiency, customer satisfaction, and employee productivity. Generate reports and present findings to senior management.
  5. Problem-solving: Address operational challenges, troubleshoot issues, and resolve conflicts that may arise within the team or with external parties.
  6. Training and development: Identify training needs for the team and provide appropriate coaching or training to enhance their skills and knowledge.
  7. Collaboration: Work closely with other departments or teams to coordinate activities, address interdepartmental issues, and ensure smooth operations.
  8. Safety and compliance: Ensure that all operations comply with relevant regulations, industry standards, and safety guidelines.
  9. Communication: Maintain effective communication channels within the team and with other stakeholders to facilitate information flow and ensure everyone is aligned and updated.
  10. Customer service: Address customer inquiries, complaints, or feedback related to operations, ensuring excellent customer service and maintaining positive relationships.

Overall, the Operations Supervisor plays a crucial role in managing day-to-day operations, optimizing processes, and ensuring that the team operates efficiently and achieves their goals.

Operations Supervisor Job Description Examples

Operations Supervisor• INFRAMARK, LLC.


Are you looking for a new career? We have a great opportunity...

Inframark is looking for an Operations Supervisor in our Oklahoma City plant.

The Operations Supervisor is responsible for training and overseeing the daily activities of Operators and solving complex operations problems and performing maintenance/operations activities at water/wastewater treatment facilities.

B Ok...

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Operations Supervisor• CVS Health

Job Description

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and i...

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Operations Supervisor• Waste Connections

Waste Connections is looking for an Operations Supervisor to join our team in Duncan and Lawton, OK!

Waste Connections is a large, publicly-traded solid waste services company that provides non-hazardous waste collection, transfer, disposal and recycling services in mostly exclusive and secondary markets in the U.S. and Canada. If you are looking for a career and not just a job, then Waste... ...

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Field Operations Supervisor• DISH

Department Summary:

DISH is a Fortune 200 company that supports 125+ In-Home Services (IHS) facilities that deliver service solutions to customers in every zip code, across the entire country. The IHS organization encompasses thousands of talented and dedicated employees who serve in roles devoted to a flawless customer experience while delivering the industry's best products and services for....

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