Restaurant Manager Job Description Template

Use this Restaurant Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Restaurant Manager Job Description Template

Job Brief

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities

  • Coordinate daily Front of the House and Back of the House restaurant operations
  • Deliver superior service and maximize customer satisfaction
  • Respond efficiently and accurately to customer complaints
  • Regularly review product quality and research new vendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback to improve productivity
  • Estimate future needs for goods, kitchen utensils and cleaning products
  • Ensure compliance with sanitation and safety regulations
  • Manage restaurant’s good image and suggest ways to improve it
  • Control operational costs and identify measures to cut waste
  • Create detailed reports on weekly, monthly and annual revenues and expenses
  • Promote the brand in the local community through word-of-mouth and restaurant events
  • Recommend ways to reach a broader audience (e.g. discounts and social media ads)
  • Train new and current employees on proper customer service practices
  • Implement policies and protocols that will maintain future restaurant operations

Requirements

  • Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
  • Proven customer service experience as a manager
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
  • Familiarity with restaurant management software, like OpenTable and PeachWorks
  • Strong leadership, motivational and people skills
  • Acute financial management skills
  • BSc degree in Business Administration; hospitality management or culinary schooling is a plus

What does Restaurant Manager do?

A restaurant manager's day-to-day responsibilities can vary depending on the size and type of establishment. However, some common tasks include:

  1. Staff management: Hiring and training employees, scheduling shifts, and delegating tasks.
  2. Customer service: Ensuring guests have a positive dining experience by addressing any concerns or issues that may arise.
  3. Inventory management: Monitoring and ordering supplies, food, and beverages to maintain appropriate stock levels.
  4. Financial management: Tracking sales, managing budgets, and analyzing financial reports to ensure profitability.
  5. Menu development: Collaborating with chefs to create, update, and price menu items based on customer demand and food costs.
  6. Health and safety compliance: Implementing and enforcing sanitary and safety practices to meet health department regulations.
  7. Coordination with vendors: Establishing relationships with suppliers and negotiating contracts to ensure timely delivery and competitive pricing.
  8. Operational oversight: Monitoring dining areas, kitchen operations, and overall restaurant flow to address any bottlenecks or issues.
  9. Marketing and promotions: Planning and executing marketing strategies to attract new customers and retain existing ones.
  10. Administrative tasks: Handling paperwork, such as payroll, scheduling, and maintaining records.

It's important to note that this is a general overview, and the exact responsibilities can vary depending on the specific needs of the restaurant.