Catering Manager Job Description Template

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Catering Manager Job Description Template

Job Brief

We are looking for a Catering Manager to lead a team of kitchen and wait staff and make sure they deliver excellent customer service.

Catering Manager responsibilities include planning food and beverage menus, scheduling shifts and coordinating food preparation and serving during events. To be successful in this role, you should have work experience in catering or hospitality and solid organizational abilities.

Ultimately, you will ensure that we run efficient catering facilities and help increase our clientele.

Responsibilities

  • Gather customer requirements (like number of guests and event dates)
  • Plan food and beverage menus considering clients’ preferences and special requests (for example healthy meals for children)
  • Determine requirements in ingredients and set portions
  • Schedule staff shifts
  • Train and manage wait staff and kitchen personnel
  • Oversee food prep and customer service
  • Report on expenses
  • Manage stock and place orders as needed
  • Ensure compliance with health and safety regulations
  • Arrange food tastings with potential customers

Requirements

  • Work experience as a Catering Manager, Restaurant Manager or similar role
  • Understanding of food hygiene
  • Hands-on experience with creating menus from scratch
  • Excellent organizational and time-management skills
  • Customer service attitude
  • Ability to remain calm and make quick decisions under stressful circumstances
  • Flexibility to work during weekends and holidays
  • Certification in hospitality or culinary management is a plus

What does Catering Manager do?

A Catering Manager is responsible for planning, organizing, and overseeing the operations of a catering department or company. On a day to day basis, a Catering Manager typically performs the following tasks:

  1. Sales and Marketing: Meeting with potential clients to discuss their catering needs, providing price quotes, and negotiating contracts. Developing and implementing marketing strategies to promote catering services.

  2. Menu Planning: Collaborating with chefs and clients to create customized menus based on dietary restrictions, preferences, and budget. Ensuring that the menu offerings are creative, attractive, and align with current food trends.

  3. Event Coordination: Managing event logistics, including booking venues, arranging for equipment rentals, coordinating with other vendors, and ensuring timely delivery and setup of catering services.

  4. Staff Management: Hiring, training, and supervising the catering team, including chefs, servers, bartenders, and support staff. Scheduling shifts, assigning responsibilities, and providing ongoing performance feedback.

  5. Financial Management: Developing and managing budgets, monitoring costs, and implementing strategies to maximize revenue and profitability. Tracking expenses, invoicing clients, and ensuring accurate financial reporting.

  6. Client Relationship Management: Building and maintaining strong relationships with clients, ensuring their needs are met and expectations are exceeded. Addressing any concerns or issues that may arise during an event or throughout the planning process.

  7. Quality Control: Ensuring that food and beverage quality, presentation, and service standards are consistently met. Conducting regular inspections, tastings, and evaluations to maintain high standards of excellence.

  8. Health and Safety Compliance: Ensuring compliance with local health and safety regulations. Training staff on proper food handling, sanitation, and health protocols.

  9. Inventory Management: Monitoring inventory levels of food, beverages, and supplies. Ordering necessary items, conducting regular inventory counts, and managing food storage and rotation.

  10. Event Evaluation and Feedback: Collecting feedback from clients and guests to gauge their satisfaction levels and identify areas for improvement. Using this feedback to continuously enhance the catering services.

Overall, a Catering Manager plays a crucial role in managing the day to day operations, coordinating events, and ensuring a seamless and memorable catering experience for clients and their guests.

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