Wait Staff Job Description Template

Use this Wait Staff job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Wait Staff Job Description Template

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Job Brief

We are looking for professional Wait Staff to serve meals and drinks to the patrons of our business.

Ultimately, you should be able to ensure customer satisfaction and augment our establishment’s reputation.

Responsibilities

  • Show customers to their seats and present our variety of menu options
  • Advise on the best food and drink choices for each customer and answer questions
  • Take orders and deliver them to the table deftly and accurately
  • Attend to the tables and guarantee compliance to cleanliness standards
  • Check the quality of the final servings and resolve any issues
  • Deliver checks and accept payment
  • Work with other staff as a team
  • Work diligently to achieve outstanding service quality

Requirements

  • Proven work experience as a Server, Wait Staff Member
  • Ability to build relationships with colleagues and customers and ensure mutual satisfaction
  • Customer-oriented and planning skills
  • Working knowledge of cash register and any ordering information system
  • Outstanding people skills
  • Patient and friendly with demonstrated experience in problem solving
  • Good physical condition
  • High school diploma; food safety training will be a plus

What does Wait Staff do?

A wait staff, also known as waiters or servers, have various responsibilities on a day-to-day basis. Here are some common tasks they perform:

  1. Greeting and seating customers: Wait staff welcome guests as they arrive, guide them to their tables, and ensure their comfort.
  2. Taking orders: They listen attentively to customers' requests, provide menu recommendations, and accurately note down food and beverage orders.
  3. Serving food and drinks: Once the orders are prepared, wait staff serve the dishes, ensuring they are presented correctly and in a timely manner. They also pour and serve beverages.
  4. Providing information: They answer customers' questions about the menu, daily specials, allergies, and ingredients to help them make informed choices.
  5. Upselling and suggesting additional orders: Wait staff may suggest complementary items or upsell by recommending appetizers, desserts, or special drinks to enhance the dining experience.
  6. Checking on customers: Throughout the meal, wait staff periodically check on customers to ensure they are satisfied with the food and service. They respond promptly to any requests or concerns.
  7. Clearing tables: After customers finish their meals, wait staff efficiently clear tables, remove used dishes, and reset them for the next guests.
  8. Processing payments: They collect payments from customers, process credit cards or cash transactions accurately, and provide appropriate change if required.
  9. Collaborating with kitchen and bar staff: Wait staff work closely with the kitchen and bar staff to ensure smooth communication and coordination of orders, maintain order accuracy, and deliver food promptly.
  10. Cleaning and organizing: At the end of their shift, wait staff assist in cleaning their work area, including tables, chairs, and stations. They may also restock supplies for the next shift.

Overall, wait staff focus on providing exceptional customer service, maintaining a clean and organized dining area, and ensuring a positive dining experience for customers.

Wait Staff Job Description Examples

Wait Staff/Server• Healthcare Services Group, Inc

Who We Are

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fair...

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Wait Staff/Server• Daimaru Japanese Steakhouse

We are looking for a competent Restaurant Server to take and deliver orders. You’ll be the face of our restaurant and responsible for our customers’ experiences. Food server responsibilities include ensuring our tables are clean and tidy when guests arrive, presenting menus and serving food and beverages. You need to be quick on your feet (literally and metaphorically) and have a polite and... ...

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Wait Staff/Server• 2 reviews

Oak Ridge Marina at Lake Fork is hiring wait staff for a fast-paced restaurant with a broad menu that includes breakfast, burgers, BBQ and steaks.

Commercial restaurant server experience is preferred but consideration will be given to those committed to developing the required skills...

Successful applicants will be focused on the customer and capable of performing multiple tasks quickly and ...

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Wait Staff• Red Robin

Pay reflects our current average PRE TAX earning range (base wage plus tips) and is not a guarantee.

Red Robin has always been committed to keeping our Team Members safe, but were taking extra measures to ensure that ALL Team Members can take the time they need to be well. Health Benefit Options (insurance) are available no matter how many hours you work each week...

We have immediate opportu...

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