Wait Staff Job Description Template
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Modify the requirements according the needs of your organization
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What is a Wait Staff?
Wait staff are responsible for taking orders, serving food and beverages, ensuring customer satisfaction, and handling payments. They must have excellent communication skills and a friendly demeanor.
Wait staff typically require a high school diploma or equivalent. Prior experience in customer service or the food industry is often preferred.
Wait Staff Job Description Template
Job Brief
We are looking for professional Wait Staff to serve meals and drinks to the patrons of our business.
Ultimately, you should be able to ensure customer satisfaction and augment our establishment’s reputation.
Responsibilities
- Show customers to their seats and present our variety of menu options
- Advise on the best food and drink choices for each customer and answer questions
- Take orders and deliver them to the table deftly and accurately
- Attend to the tables and guarantee compliance to cleanliness standards
- Check the quality of the final servings and resolve any issues
- Deliver checks and accept payment
- Work with other staff as a team
- Work diligently to achieve outstanding service quality
Requirements
- Proven work experience as a Server, Wait Staff Member
- Ability to build relationships with colleagues and customers and ensure mutual satisfaction
- Customer-oriented and planning skills
- Working knowledge of cash register and any ordering information system
- Outstanding people skills
- Patient and friendly with demonstrated experience in problem solving
- Good physical condition
- High school diploma; food safety training will be a plus
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