Hotel Manager Job Description

Use this Hotel Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Hotel Manager

Hotel Manager responsibilities

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines

Hotel Manager Job Description Template

Job Brief

We are looking for an experienced Hotel Manager to oversee the daily operations of our hotel as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

It is important for the hotel manager to be involved in all aspects of the hotel operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

The hotel manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.

The goal is to enhance customer dedication and expand our clientele by strengthening our hotel’s reputation.

Responsibilities

  • Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives
  • Plan activities and allocate responsibilities to achieve the most efficient operating model
  • Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits
  • Develop and implement an intuitive and efficient marketing strategy to promote the hotel’s services
  • Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)
  • Deal with maintenance issues, shortages in staff or equipment, renovations etc.
  • Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.
  • Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements

  • Proven experience as Hotel Manager or relevant role
  • Fluency in English; knowledge of other languages is a plus
  • Understanding of all hotel management best practices and relevant laws and guidelines
  • Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage
  • Excellent customer service skills as well as a business mindset
  • Demonstrable aptitude in decision-making and problem-solving
  • Reliable with an ability to multi-task and work well under pressure
  • Outstanding leadership skills and a great attention to detail
  • Degree in Business Administration, Hotel/Hospitality Management or relevant field

Hotel Manager Job Description Examples

Hotel Manager, W South Beach • W Hotels

Job Number 22059802Job Category Property LeadershipLocation W South Beach, 2201 Collins Avenue, Miami Beach, Florida, United States VIEW ON MAP...Schedule Full-TimeLocated Remotely? NRelocation? YPosition Type Management

JOB SUMMARY

Functions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Offi...

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Hotel Alex Johnson - Hotel Manager - Rapid City, South Dakota • Liv Hospitality

Company Vision

Liv Hospitality, located in the Black Hills of South Dakota, consistently performs as an industry leader in our core competencies of hospitality management; achieving excellence in all endeavors on a consistent and perpetual basis. We aggressively recruit the very best talent to facilitate our company growth. We value efficient operations, develop our internal talent, and... out...

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TRU by Hilton - Hotel General Manager • Liv Hospitality

General Manager- TRU by Hilton @ Cadillac Jack's Gaming Resort

Salary Range: $70k annually and upwards...

Company Vision

Liv Hospitality consistently performs as an industry leader in our core competencies of hospitality management; achieving excellence in all endeavors on a consistent and perpetual basis. We aggressively recruit the very best talent to facilitate our company growth. We valu...

Read more
Hotel Alex Johnson - Hotel Manager - Rapid City, South Dakota • Liv Hospitality

Company Vision

Liv Hospitality, located in the Black Hills of South Dakota, consistently performs as an industry leader in our core competencies of hospitality management; achieving excellence in all endeavors on a consistent and perpetual basis. We aggressively recruit the very best talent to facilitate our company growth. We value efficient operations, develop our internal talent, and... out...

Read more