Job Descriptions »
Hospitality Job Descriptions »

Waiter/Waitress Job Description

Use this Waiter/Waitress job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Waiter/Waitress

Waiter/Waitress responsibilities

  • Providing excellent wait service to ensure satisfaction
  • Taking customer orders and delivering food and beverages
  • Making menu recommendations, answering questions and sharing additional information with restaurant patrons

Waiter/Waitress Job Description Template

Copy

Job Brief

We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.

The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.

Keep in mind that Waiter/Waitress duties may require working in shifts and/or occasionally during weekends and holidays.

Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day’s specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order  slips or by memorization
  • Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Requirements

  • Proven work experience as a Waiter or Waitress
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • Basic math skills
  • Attentiveness and patience for customers
  • Excellent presentation skills
  • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
  • Active listening and effective communication skills
  • Team spirit
  • Flexibility to work in shifts
  • High school diploma; food safety training is a plus

Jobs similar to Waiter/Waitress

Waiter/Waitress Job Description Examples

Server, Waiter/Waitress • Jill's Cafe

The Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role. Pay rate is $10.33 hourly + tips.

Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. Mu...

Read more
Waiter/Waitress • Chung Enterprises Inc Dba Ihop

Main Responsibilities of a Waiter/Waitress:● Taking orders and delivering food and beverages.● Helping guests with menu recommendations...● Providing exceptional customer experience.Waiter/Waitress Job Description:Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.The right person for this job should be able to multitask food and beverag...

Read more
Waiter/Waitress • The Dublin Pub

Job DescriptionMain Responsibilities of a Waiter/Waitress:• Taking orders and delivering food and beverages.• Helping guests with menu recommendations...• Providing exceptional customer experience.Waiter/Waitress Job Description:

Our restaurant is looking for a waiter/waitress with remarkable hard skills and engaging people skills.

The right person for this job should be able to multitask...

Read more
WAITER/WAITRESS (FULL-TIME AND PART-TIME) • Compass Group

• We are hiring immediately for a full-time and part-time WAITER/WAITRESS position.• Location: The Ridge Pinehurst - 7505 West Quincy Avenue, Lakewood, CO 80235. Note: online applications accepted only.• Schedule: Full-time and Part-time schedules available; open availability preferred. Hours and days may vary; more details upon interview...• Requirement: Food service experience preferred.•...

Read more

More Hospitality Job Descriptions