Busser Job Description Template

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Busser Job Description Template

Job Brief

We are looking for a Busser to support our wait staff and set up our dining areas.

Busser responsibilities include serving plates, glasses and silverware, refilling beverages and cleaning tables. If you enjoy a fast-paced way of working and want to kickstart your career in the hospitality industry, we’d like to meet you.

Ultimately, you will ensure our daily operations run smoothly and our guests have a pleasant dining experience.

Responsibilities

  • Prepare dining areas before guests are seated
  • Decorate tables with candles, napkins, linens and flowers
  • Place tableware and condiments on tables
  • Serve water and welcome snacks, like breadsticks
  • Refill beverages and take orders
  • Remove dirty utensils and replenish, as needed
  • Provide special silverware sets to families with young children
  • Clean and reset tables after guests leave
  • Maintain health and safety regulations at all kitchen and dining areas

Requirements

  • Work experience as a Busser, Food Runner or other entry-level role in a restaurant is a plus
  • Flexibility to work in shifts, including weekends, evenings and holidays
  • Understanding of hygiene and food safety rules
  • Physical ability and stamina to carry heavy trays and stand for long hours
  • Ability to multitask and remain calm and professional in a fast-paced environment
  • Degree in hospitality or restaurant management is a plus

What does Busser do?

A Busser, also known as a Busboy or Busgirl, typically works in a restaurant or café and is responsible for maintaining the cleanliness and organization of the dining area. On a day to day basis, here are some of the tasks that a Busser typically performs:

  1. Setting up tables: Before the guests arrive, the Busser ensures that tables are properly set up with clean tablecloths, napkins, silverware, and glassware.

  2. Clearing and cleaning tables: As guests finish their meals, the Busser promptly clears the tables, removing used dishes, glassware, and utensils. They also wipe down the tables and chairs to ensure cleanliness.

  3. Refilling supplies: Bussers make sure that supplies like salt and pepper shakers, sugar, creamers, and condiments are always stocked on the tables. They also replenish items like napkins and straws as needed.

  4. Assisting with food service: Bussers may assist the servers by delivering food to tables, refilling water glasses, and providing any additional requested items like extra napkins or utensils.

  5. Pre-bussing: Throughout the meal, the Busser periodically visits tables to pre-bus, removing any empty plates, cups, or trash to keep the table clean and ready for the next course.

  6. Cleaning and organizing the dining area: Bussers sweep and mop the dining room floor, vacuum carpets if needed, and ensure that the area is tidy. They may also help with general maintenance tasks like dusting, cleaning windows, and arranging furniture.

  7. Assisting with dishwashing: In some establishments, Bussers are responsible for washing and drying dishes, glasses, and silverware to keep up with the flow of service.

  8. Communicating with the kitchen staff and servers: Bussers work closely with the kitchen staff and servers, communicating any special requests or feedback from guests. They may also assist in coordinating the timing of food delivery to different tables.

Overall, a Busser plays a crucial role in maintaining the cleanliness and efficiency of a restaurant's dining area, ensuring a pleasant experience for guests.

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