Salon Receptionist Job Description

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Salon Receptionist

Salon Receptionist responsibilities

  • Warmly greeting clients, walking them to the proper beauty station and alerting assigned beauticians of their arrival
  • Booking and confirming appointments via phone and email
  • Processing transactions (cash and credit cards) and issuing receipts

Salon Receptionist Job Description Template

Job Brief

We are looking for a Salon Receptionist to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

Salon Receptionist responsibilities include greeting customers upon their arrival, answering clients’ questions about services via phone, email or in person and processing transactions. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand.

Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers.


  • Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
  • Book and confirm appointments via phone and email
  • Process transactions (cash and credit cards) and issue receipts
  • Offer beverages and chat with clients who are in the waiting area
  • Welcome walk-ins, answer questions about services and schedule appointments based on availability
  • Inform clients about new services and discounts
  • Cross-sell services and products when appropriate (e.g. through informative brochures and gift cards)
  • Update client records with contact and billing details, appointments and services offered
  • Manage our call center
  • Maintain a tidy reception area
  • Order business cards, brochures and stationery as needed


  • Proven work experience as a Salon Receptionist, Front Desk Representative or similar role
  • Hands-on experience with office equipment, like printers and POS systems
  • Familiarity with processing transactions
  • Excellent communication abilities (verbal, phone and email) with a customer service attitude
  • Solid organization and record-keeping skills
  • An ability to remain calm under stressful circumstances
  • High School diploma

Salon Receptionist Job Description Examples

Receptionist • Just4girlssalon

Just 4 Girls Salon is looking for a dedicated Receptionist to assist at both our Norcross and Smyrna Locations. To handle client-facing duties as well as salon maintenance tasks. Our team is dedicated to exceptional customer service and building up a large client base, and the ideal candidate for this role has similar goals in mind. When our clients walk into our salons, we want them to find a....

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Salon Receptionist • Ambiance Nail Spa

• Ambiance Nail Spa*• Rate: $13 / HR...We're looking for receptionists for an high-end spa that will facilitate the day-to-day operations of spas centers. Receptionists are the first point of contact in a fast-paced spa environment. It’s essential for them to practice excellent customer service all throughout, with the end goal of creating a positive, rewarding spa experience that satisfies ...

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Hair Salon Receptionist/Shampoo Assistant • The Hair Studio

The Hair Studio, a full service hair salon offering nail, pedicure, waxing and tanning services is seeking a part-time salon receptionist and shampoo tech. This position is hourly compensation ($11/hour) with tips. Seeking candidates with experience, and availability with day and night hours

Interest in cosmetology is a plus, if you are a hair stylist, looking for a flexible environment to.....

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Front Desk Receptionist at Salon & MediSpa • Douglas J Aveda Institutes & Salons

About our Company

Douglas J owns and operates high-end Salon/Spas and Cosmetology Institutes throughout southern Michigan, Illinois and Tennessee. When Douglas J Weaver started cutting hair in the mid-1960s, his vision for a salon was based on three simple principles: providing unbeatable service to guests, creating career opportunities for aspiring professionals in the salon industry, and... ...

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