Telesales Representative Job Description

Use this Telesales Representative job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Telesales Representative

Telesales Representative duties and responsibilities

  • Contacting potential or existing customers using phone or auto-dialer software to inform them about a product or service using scripts
  • Answering questions about products or the company
  • Asking questions to understand customer requirements and close sales

Telesales Representative Job Description Template

Copy

Job Brief

We are looking for an enthusiastic Telesales Representative to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer relationships.

An effective telesales representative must be an excellent communicator and have superior people skills. They must be comfortable presenting products or services over the phone as well as dealing with complaints and doubts.

The goal is to help the company grow by bringing in customers and developing business.

Responsibilities

  • Contact potential or existing customers to inform them about a product or service using scripts
  • Answer questions about products or the company
  • Ask questions to understand customer requirements and close sales
  • Direct prospects to the field sales team when needed
  • Enter and update customer information in the database
  • Take and process orders in an accurate manner
  • Handle grievances to preserve the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and note useful information

Requirements

  • Proven experience as telesales representative or other sales/customer service role
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent knowledge of English
  • Excellent communication and interpersonal skills
  • Cool-tempered and able to handle rejection
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • High school diploma; BSc/BA will be a plus
Last Updated 12 May, 2023

Telesales Representative Job Description Examples

Telesales Territory Representative- Remote• Henry Schein

ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES:• Calls customers assigned to territory to achieve 85% call completion by month end to inform about current promotional product offers and suggest new products and technologies, utilizing consultative sales techniques.• Calls partnered Field Sales representatives to keep abreast of sales and changes that take place in the accounts that they share....

Read more
Outbound Telesales Representative• Urgent Health

Do you consider yourself an elite conversationalist? Are you the type of person that believes being prepared plays a significant role in your success? Last but not least do you hate high gas prices? If you said yes to each one of those questions simply pull the lever and hit jackpot across all three squares.

We have our eyes set on making 2023 the best year yet and we hope you will help us... ...

Read more
Call Center Sales Retention Representative• Spectrum

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $25.00/hour or $52,018 annually. Top performers can earn $70,800, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

JOB SUMMARY...

Maximize opportunities to retain existing customers from disconnecting while retaining...

Read more
Wichita Telesales Representative (Part-Time)• MCI Careers

SALARY$15.00 / hourPOSITION OVERVIEW...

TELESALES REPRESENTATIVE (PART-TIME)

We are looking for telesales representatives to support outbound sales programs for commercial clients. In this role, you will make outbound calls to new prospects and current customers, sell new products, upsell existing ones, and provide customer information on client products and services.

There are a wide vari...

Read more
Find candidate emails
on Linkedin

Gather verified email addresses & phone numbers directly from LinkedIn, reach out, and see when candidates open your emails.

Get Started Free