Receptionist Job Description

Use this Receptionist job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Receptionist

What does Receptionist do?

As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.

Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.

Receptionist responsibilities

  • Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately
  • Answering screening and forwarding incoming phone calls
  • Receiving and sorting daily mail

Receptionist Job Description Template

Job Brief

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.

Responsibilities

  • Greet and welcome guests as soon as they arrive at the office
  • Direct visitors to the appropriate person and office
  • Answer, screen and forward incoming phone calls
  • Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
  • Provide basic and accurate information in-person and via phone/email
  • Receive, sort and distribute daily mail/deliveries
  • Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
  • Order front office supplies and keep inventory of stock
  • Update calendars and schedule meetings
  • Arrange travel and accommodations, and prepare vouchers
  • Keep updated records of office expenses and costs
  • Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing

Requirements

  • Proven work experience as a Receptionist, Front Office Representative or similar role
  • Proficiency in Microsoft Office Suite
  • Hands-on experience with office equipment (e.g. fax machines and printers)
  • Professional attitude and appearance
  • Solid written and verbal communication skills
  • Ability to be resourceful and proactive when issues arise
  • Excellent organizational skills
  • Multitasking and time-management skills, with the ability to prioritize tasks
  • Customer service attitude
  • High school degree; additional certification in Office Management is a plus

Receptionist Job Description Examples

Front Desk Receptionist • Summit Spine and Joint Centers

Summit Spine and Joint Centers - Stockbridge, GA and surrounding areas.

We are a fast-growing interventional pain management practice with multiple locations in the Greater Atlanta Area. Our practice is dedicated to evaluating and treating both acute and chronic pain throughout the state of Georgia...

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Triage patients to be seen by providers which include...

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Receptionist • Dice

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Manasi Information Technologies, Inc, is seeking the following. Apply via Dice today!

Qualifications: Phone Operator is the correct title. West Coast Responsibilities: These positions will be Hybrid Remote (On site training required out of Tasman CA Office)dedicated to answering SVB Main line.....

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Front Desk Receptionist • National Vision Inc.

Company Description

America's Best is part of National Vision, one of the largest and fastest-growing optical retailers in the United States. The America’s Best brand continues to grow, with 800 stores and counting. Each location combines both parts of the optical equation – eyewear and eye care – into one excellent experience at a single low price...

For more details about America's Best, vi...

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Evening Receptionist • Addison Group

Receptionist- EveningsPart timeMon-Fri 4pm-9pm...Saturdays 7:30am-4:30• As a Receptionist, you will be the first point of contact for our company.• Our Receptionist’s duties include offering administrative support across the organization.• You will welcome guests and greet people who visit the business.• You will coordinate front-desk activities, including distributing correspondence and...

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