Training Administrator Job Description Template

Job Brief

We are looking for a Training Administrator to support our training function. You will be responsible for communicating with participants and vendors and assist with developing the most effective programs.

In this role, you should combine a strong attention to detail with an ability to multi-task and work under pressure. You should also be a reliable problem-solver and with strong project management skills.

Your goal will be to ensure that our training programs are engaging and run smoothly.

Responsibilities

Participate in creating and implementing training programs
Maintain training records (e.g. trainee lists, schedules, attendance sheets)
Book classrooms and ensure they’re properly set up
Prepare and disseminate material (e.g. instructional notes, feedback forms)
Act as a point-of-contact for vendors and participants
Handle accounts receivable and ensure invoices are paid
Resolve issues as they arise onsite
Submit reports on training activities and results
Recommend improvements or new programs
Ensure employees and vendors follow established policies

Requirements

Proven experience as a Training Administrator, HR Assistant or similar role
Experience in project management
Knowledge of office procedures and billing
Proficient in MS Office; working knowledge of databases and Learning Management Systems (LMS) is a plus
Excellent organizational and multitasking ability
Outstanding communication skills
Strong attention to detail
BSc/BA in Business, Psychology or a related field

What does Training Administrator do?

A Training Administrator is responsible for managing and coordinating various training programs within an organization. On a day to day basis, their tasks may include:

Planning and organizing training sessions: This involves scheduling training sessions, booking venues or training rooms, and coordinating with trainers or facilitators.
Developing training materials: They may assist in developing or updating training materials, including presentations, handouts, and training manuals.
Maintaining training records: They are responsible for maintaining accurate records of all training activities, including attendance lists, evaluations, and certifications.
Communicating with employees: They may inform employees about upcoming training opportunities, provide necessary information or materials, and answer any questions or concerns related to training.
Facilitating training sessions: In some cases, a Training Administrator may also serve as a facilitator or instructor during training sessions, delivering content and guiding participants.
Evaluating training effectiveness: They may collect feedback from participants and assess the effectiveness of training programs to identify areas for improvement.
Collaborating with other departments: They may work closely with other departments, such as HR or department managers, to identify training needs and develop customized programs.
Managing training budgets: They may assist in tracking training expenses, ensuring adherence to budgetary constraints, and seeking cost-effective training solutions.
Researching and suggesting new training methods: They stay up-to-date with industry trends and best practices in training and development, and may suggest new training techniques or tools to improve the effectiveness of training programs.
Staying informed about training regulations: They maintain an understanding of any legal or regulatory requirements related to training and ensure compliance with applicable laws and policies.

Overall, a Training Administrator plays a crucial role in ensuring the smooth operation and effectiveness of training programs within an organization.

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