Account Director Job Description

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Account Director

Account Director responsibilities

  • Planning budgets and activities for account management in the company
  • Setting up goals and objectives for all subordinate staff
  • Providing feedback and counsel to account staff to meet quotas/objectives

Account Director Job Description Template

Job Brief

We are looking for an Account director to undertake account management responsibilities and supervise subordinate staff. Your duties will involve both managing relationships with clients and guiding account personnel.

An effective Account director has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise account managers, supervisors and executives.

The goal is to ensure the company’s retention of clientele and facilitate further growth.


  • Plan budgets and activities for account management in the company
  • Set up goals and objectives for all subordinate staff
  • Provide feedback and counsel to account staff to meet quotas/objectives
  • Conduct performance evaluation using key metrics
  • Serve as the point of contact for customers in your portfolio
  • Understand customer requirements and needs to offer suitable solutions and generate new business
  • Ensure the timely delivery of services and products to clients
  • Resolve issues to maintain and strengthen customer trust
  • Read reports of subordinates and communicate overall quarterly/annual progress to senior management and external stakeholders


  • Proven experience as an account director or similar position
  • Demonstrable experience in negotiation and meeting client requirements
  • Solid understanding of budgeting and reporting on progress
  • Knowledge of performance evaluation techniques and metrics
  • Working knowledge of MS Office and/or relevant software (e.g. Salesforce)
  • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
  • Outstanding organizational and leadership skills
  • BSc/BA in business administration, sales or relevant field

Account Director Job Description Examples

Account Director Agency • Advantage Solutions


Account Director - Agency...

At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Account Director to function as the main client relationship manager of Agency consumer promotion and shopper marketing program deliverables within multiple categories or retail channels. The primary role of this position is to provide thought leadership and act as th...

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Account Director I-Channel Manager • _external, Lumen

About LumenLumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud....

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New Account Director • Vivacity Infrastructure Group

Job Title: New Account Director

Job Category: Sales...Department/Group: Sales

Classification: ExemptLocation: Varies

Travel Required: Less than 20%Level/Salary Range: Commensurate with Experience

Position Type: Full Time

POSITION SUMMARYThis is an entrepreneurial, acquisition-oriented sales role where you will work across the company s business groups and have daily interaction with Pr...

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Account Director • MERGE

As our Account Director, you will...

Be Accountable and Responsible...

As our Account Director you will oversee and lead all account management processes. You will monitor, direct, and motivate day-to-day interactions between account team and clients, actively nurturing strong relationships with existing and possible clients. This role combines strategic and hands on experience by delivering ...

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