Volunteer Coordinator Job Description Template

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Volunteer Coordinator Job Description Template

Job Brief

We are looking for a competent Volunteer Coordinator to recruit and manage volunteers. You will be responsible for allocating responsibilities and retaining the best people.

It takes a competent leader to succeed in this profession. You should know how to distinguish talent and do everything possible to motivate and inspire. You must possess excellent organizational skills and ability to communicate with people from diverse backgrounds and experience.

The goal is to ensure that our organization is always staffed with the best and most reliable individuals, and that they are correctly utilized for the fulfilment of our mission.


  • Source and recruit volunteers through various techniques (databases, e-mail, social media etc.)
  • Collect information on availabilities and skills
  • Arrange for appropriate training when needed
  • Produce schedules for everyday activities
  • Assign responsibilities to the right people for special events
  • Coordinate teams of volunteers for large-scale actions
  • Communicate frequently with volunteers to ensure they are satisfied and well-placed
  • Disseminate information for upcoming actions and events
  • Keep detailed records of volunteers’ information and assignments
  • Εnsure the purpose of the organization and its actions is clearly communicated


  • Proven experience as operations director or similar position
  • Experience in volunteering locally and/or internationally
  • Experience in recruiting through various channels
  • Working knowledge of databases and MS Office (especially Excel)
  • Able to communicate effectively with diverse people
  • Excellent organizational and team coordination abilities
  • A pleasant, outgoing personality
  • BSc/BA in business administration, human resources, social studies or relevant field will be appreciated

What does Volunteer Coordinator do?

A Volunteer Coordinator is responsible for managing and coordinating volunteers within an organization. On a day-to-day basis, their duties may include:

  1. Recruit and interview potential volunteers: They actively seek out individuals who are interested in volunteering and conduct interviews to assess their skills, interests, and availability.

  2. Orientation and training: They organize and conduct orientation sessions for new volunteers to explain the organization's mission, values, and policies. They also provide training to ensure volunteers are equipped with the necessary skills to perform their duties effectively.

  3. Volunteer placement: They assess the needs of the organization and match volunteers with appropriate roles based on their interests, skills, and availability.

  4. Scheduling: They create volunteer schedules and ensure that the necessary number of volunteers is available for each shift or event. They also handle any schedule changes and accommodate volunteer preferences whenever possible.

  5. Communication: They maintain regular contact with volunteers, providing updates, answering questions, and addressing any concerns or issues they may have. They may use various communication channels such as email, phone calls, or virtual platforms.

  6. Supervision and support: They provide ongoing supervision and support to volunteers, ensuring they have the necessary resources, guidance, and feedback to perform their duties effectively.

  7. Recognition and appreciation: They recognize and appreciate the efforts of volunteers by organizing appreciation events, providing certificates, or publicly acknowledging their contributions.

  8. Volunteer database management: They maintain a database of volunteers, including their personal information, availability, skills, and hours worked. This database helps in tracking their progress and identifying future opportunities for growth.

  9. Reporting: They generate reports on volunteer activities, such as the number of volunteers involved, hours contributed, and the impact of volunteer efforts. These reports may be used for evaluation, future planning, and reporting to stakeholders.

  10. Collaborating with other departments: They work closely with various departments within the organization to understand their volunteer needs, provide assistance, and ensure effective coordination between volunteers and staff.

It's important to note that the specific responsibilities of a Volunteer Coordinator may vary depending on the size and nature of the organization.

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