IT Trainer Job Description Template

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IT Trainer Job Description Template

What is a IT Trainer?

IT trainers are responsible for developing and delivering training programs, assessing the training needs of individuals or organizations, creating instructional materials, and providing support and guidance to learners. They ensure that participants gain the necessary skills and knowledge to effectively use various IT systems and software.

IT trainers typically require a bachelor's degree in information technology, computer science, or a related field. They should also have strong communication skills and experience with instructional design and adult learning principles.

IT Trainer Job Description Template

Job Brief

We are looking for an IT Trainer to prepare and conduct employee training courses on IT skills and proper computer usage.

IT Trainer responsibilities include identifying educational needs, designing educational material and ensuring all employees take basic computer training. If you know how to design engaging courses to explain technical procedures and best practices, we’d like to meet you.

Ultimately, you will ensure employees develop their IT skills to keep our computer workstations secure.


  • Conduct IT skills gap analyses
  • Design technical manuals using simple language
  • Conduct role-specific training on tools and programs each team uses daily
  • Research and recommend learning systems (like TalentLMS and WiZDOM Enterprise)
  • Apply educational methods to engage trainees (e.g. gamification-based platforms)
  • Train new employees on proper use of hardware and software
  • Perform regular organization-wide trainings on system security
  • Evaluate the effectiveness of each educational session
  • Maintain updated records of training curriculum and materials
  • Review company policies on computer use and cyber security


  • Proven work experience as an IT Trainer, Technical Trainer or similar role
  • Experience designing technical course material
  • Familiarity with web-based learning platforms and modern educational techniques
  • Good understanding of corporate computer security principles
  • Excellent communication skills with the ability to explain technical terms plainly
  • BSc in Information Technology, Computer Science or relevant field
  • Additional certification in training (e.g. Certified Technical Trainer) is a plus

What does IT Trainer do?

A day-to-day basis for an IT Trainer can vary depending on their specific role and the organization they work for. However, some common tasks and responsibilities may include:

  1. Planning and preparing training sessions: IT Trainers need to design and develop training materials, such as presentations, manuals, and hands-on exercises, to deliver effective training sessions.

  2. Conducting training sessions: IT Trainers deliver training sessions either in person or online. They guide participants through technical concepts, tools, or software, and provide demonstrations, explanations, and practical exercises to enhance learning.

  3. Assessing training needs: IT Trainers identify the specific skills and knowledge gaps of their audience and tailor training programs accordingly. This may involve conducting surveys or assessments to evaluate skill levels and determine training requirements.

  4. Updating training materials and staying current: IT Trainers need to stay up to date with the latest technologies, trends, and industry practices. They update their training materials regularly to reflect these changes and ensure the content is relevant and engaging.

  5. Providing technical support: During and after training sessions, IT Trainers may assist participants by answering their questions and troubleshooting technical issues. They may also provide ongoing support to ensure the successful implementation and usage of the skills learned.

  6. Evaluating training effectiveness: IT Trainers assess the impact and effectiveness of their training programs by collecting feedback from participants and evaluating their learning outcomes. They use this information to enhance future training sessions and improve their training methodologies.

  7. Collaborating with stakeholders: IT Trainers may work closely with other departments, such as the HR team, project managers, or IT professionals, to understand organizational training needs and align training initiatives with business goals.

  8. Self-development and continuous learning: Given the dynamic nature of the IT field, IT Trainers need to continuously learn and enhance their own skills and knowledge. They may attend workshops, seminars, or conferences, or pursue relevant certifications to stay current with emerging technologies and best practices.

Overall, IT Trainers play a crucial role in ensuring that individuals or organizations can effectively use technology by providing training and support to improve skills and maximize productivity.

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