Technical Training Manager Job Description Template

Use this Technical Training Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Technical Training Manager Job Description Template

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Job Brief

We are looking for a Technical Training Manager to lead the full technical training cycle for our employees.

Technical Training Manager responsibilities include identifying training needs, developing educational curricula and material and increasing trainees’ engagement with learning sessions. If you’re an expert with technology and have experience coordinating training courses in a corporate environment, we’d like to meet you.

Ultimately, you will ensure all employees develop their technical skills and knowledge and are able to perform their daily tasks and solve clients’ problems.

Responsibilities

  • Conduct individual and team skills gap analyses
  • Develop technical training courses for all levels (beginner, intermediate and advanced)
  • Coordinate product-related trainings, including presentations of new features and simulation activities in a demo environment
  • Ensure all new hires undergo basic technical training (e.g. on computer setup and security guidelines)
  • Liaise with industry experts and organize workshops and classroom-style trainings
  • Schedule in-house educational sessions using e-learning platforms
  • Measure improvements in employees’ job performance at the end of each course
  • Gather feedback from trainees and instructors and recommend suggestions to the learning process

Requirements

  • Proven work experience as a Technical Training Manager, Technical Trainer or similar role
  • Experience in developing technical course content both for novices and experts with technology
  • Knowledge of web-based learning platforms and modern educational techniques
  • Excellent communication skills with the ability to explain technical terms using simple language
  • BSc in Information Technology, Computer Science or relevant field
  • Additional certification in training (e.g. Certified Technical Trainer) is a plus

What does Technical Training Manager do?

A Technical Training Manager's responsibilities can vary depending on the industry and organization they work for, but their day-to-day activities typically include:

  1. Planning and curriculum development: Designing and creating technical training programs and materials based on the needs of the organization and industry trends. This involves conducting needs assessments, identifying skill gaps, setting learning objectives, and developing training plans.

  2. Training delivery: Conducting technical training sessions, workshops, or classes to employees or customers, either in-person or virtually. This includes delivering presentations, demonstrations, and hands-on exercises to effectively transfer technical knowledge and skills.

  3. Evaluating training effectiveness: Assessing the impact and effectiveness of technical training programs through various evaluation methods such as tests, surveys, or feedback sessions. Analyzing the results to identify areas for improvement and make necessary adjustments to future training programs.

  4. Managing training infrastructure: Overseeing and maintaining training equipment, software, and facilities needed for technical training delivery. This includes coordinating with IT teams or external vendors to ensure that technical resources are up-to-date and available when required.

  5. Tracking training progress: Keeping records of employee or customer training participation, progress, and certification achievement. Monitoring and reporting training metrics, such as completion rates, training feedback, and performance improvements.

  6. Collaborating with subject matter experts: Working closely with internal or external subject matter experts (SMEs) to develop, update, or validate technical training content. Collaborating with them for content review, knowledge transfer, and ensuring accuracy and relevance.

  7. Staying updated on technology advancements: Continuously keeping up with industry trends, new technologies, and changes that may impact the training content or delivery methods. Researching and learning about emerging technical skills and incorporating them into training programs as needed.

  8. Stakeholder management: Collaborating with various stakeholders such as department heads, project managers, or team leads to understand their training needs and aligning the technical training programs accordingly. Building strong relationships with these stakeholders to ensure effective coordination and support.

These are some general tasks that a Technical Training Manager might perform on a day-to-day basis. The specific tasks and priorities can differ depending on the organization's requirements and the industry in which they operate.

Technical Training Manager Job Description Examples

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