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We are looking for an experienced National account manager to join our team. You will be mainly responsible for building and maintaining strong relationships with key accounts. You will also supervise and support regional managers to increase sales and profitability.
As a National account manager, you should be organized and able to analyze performance metrics. We also expect you to have good negotiation skills and the ability to foster relationships with customers.
Ultimately, you should be able to facilitate communication with customers and build long-term relationships to achieve business goals.
A National Account Manager is responsible for managing relationships with key national accounts or clients for a company. On a day-to-day basis, their activities may include:
Building and maintaining relationships: National Account Managers often communicate and meet regularly with key decision-makers at their accounts to build strong rapport and understand their needs.
Account planning and strategy: They develop and implement strategic plans for each national account, setting goals, and determining the best approach to achieving them.
Sales and business development: National Account Managers may identify opportunities for new business within their existing accounts and actively pursue sales targets. They also negotiate contracts and pricing agreements with clients.
Achieving sales targets: They work to meet or exceed sales targets set by the company, often through prospecting, presentations, and winning new contracts.
Monitoring market trends: National Account Managers stay informed about market trends, competitor activities, and industry developments to identify potential opportunities or threats to their accounts.
Collaborating with internal teams: They communicate and coordinate with various internal teams, such as marketing, product development, and customer support, to ensure that their accounts receive the highest level of service and support.
Reporting and analysis: National Account Managers may create regular reports detailing sales performance, account activity, and forecasts. They use this data to assess the effectiveness of their strategies and make informed decisions.
Problem-solving and conflict resolution: In the event of any issues or conflicts, National Account Managers act as a point of contact to resolve problems and ensure client satisfaction.
Overall, their goal is to maintain and grow the business with national accounts by providing excellent customer service, strategic planning, and strong sales efforts.
C1 Company Overview
ConvergeOne: 1 Contact, 1 Connection, 1 Choice
ConvergeOne is the foremost, single-source provider of advanced communications and data technology for business. That means if it's digital, we connect our customers to it -- from phone systems and hardware to computer networks, application development, managed solutions and more. And we're 100% passionate with designing, impl...
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