Account Executive Job Description

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What is a Account Executive?

An Account Executive is a sales professional responsible for driving sales and creating relationships with customers. They typically work in sales departments of companies, agencies, or organizations and are responsible for finding and closing sales opportunities. They are also responsible for maintaining relationships with existing customers and ensuring customer satisfaction. Account Executives must be knowledgeable about their company’s products and services, as well as the industry they are in. They must also be able to build trust and rapport with customers, understand customer needs, and be persuasive in order to close deals.

What does Account Executive do?

Account executives are responsible for identifying new business opportunities, developing relationships with potential clients, and pitching products and services to them. They must be able to understand their clients’ needs and tailor their sales approach accordingly. They must also be able to work with other departments to ensure that the client’s needs are met.

What skills are needed to be a Account Executive?

The skills required for an Account Executive vary depending on the type of company and the position, but generally speaking, successful Account Executives should possess excellent communication and interpersonal skills. They should be able to build relationships with clients and be able to present their company’s services in a clear and concise way. They should also be able to think strategically and be able to identify opportunities for growth.

In addition, Account Executives should be organized and have strong attention to detail. They should be able to multitask and work well under pressure. They should also have excellent problem-solving skills and have the ability to work independently.

Finally, Account Executives should have a strong understanding of their company’s products and services and be able to explain them to potential customers. They should also be knowledgeable about their company’s competitors and be able to identify potential areas of improvement.

Account Executive

Account Executive duties and responsibilities

  • Develop and implement sales strategies to achieve sales goals
  • Build relationships with potential and existing customers
  • Identify and contact new prospects
  • Generate leads and maintain a sales pipeline
  • Follow up on customer inquiries and orders
  • Negotiate contracts and close deals
  • Prepare and submit sales activity reports and forecasts to management.
  • Monitor market trends and customer feedback to inform product development and marketing strategies

Qualifications required to be Account Executive

The qualifications for an Account Executive vary depending on the specific job. Generally, an Account Executive should have a Bachelor's degree in business, marketing, or a related field. They should have excellent communication and organizational skills, as well as the ability to think strategically and manage multiple projects at once.

Additionally, an Account Executive should have a few years of relevant experience in account management, customer service, or sales. They should have a strong understanding of the industry and the products or services they are selling. They should also be able to build and maintain relationships with clients and partners.

Finally, an Account Executive should have strong problem-solving and analytical skills. They should be able to identify opportunities and develop solutions to meet the needs of their clients. They should also be comfortable working with numbers and have a good understanding of financial concepts.

Account Executive Job Description Template


Job Brief

We are looking for a competent Account Executive to find business opportunities and manage customer relationships. You’ll be directly responsible for the preservation and expansion of our customer base.

The ideal candidate will be experienced in sales and customer service. We expect you to be a reliable professional, able to balance customer orientation and a results-driven approach.

Your overarching goal is to identify opportunities with prospects and new clients and build them into long-term profitable relationships.


  • Create detailed business plans designed to attain predetermined goals and quotas
  • Manage the entire sales cycle from finding a client to securing a deal
  • Unearth new sales opportunities through networking and turn them into long-term partnerships
  • Present products to prospective clients
  • Provide professional after-sales support to maximize customer loyalty
  • Remain in regular contact with your clients to understand and meet their needs
  • Respond to complaints and resolve issues to the customer’s satisfaction and to maintain the company’s reputation
  • Negotiate agreements and keep records of sales and data


  • Proven experience as an Account Executive, or similar sales/customer service role
  • Knowledge of market research, sales and negotiating principles
  • Outstanding knowledge of MS Office; knowledge of CRM software (eg. Salesforce) is a plus
  • Excellent communication/presentation skills and ability to build relationships
  • Organizational and time-management skills
  • A business acumen
  • Enthusiastic and passionate
  • BSc or BA in business administration, sales or marketing

What are the salary expectations of Account Executive?

The salary expectations of an Account Executive depend on a variety of factors, including the size of the company, the industry, the location, and the candidate's experience and qualifications. Generally, an Account Executive can expect to earn a salary between $45,000 and $70,000 per year. However, salaries can vary widely depending on the factors mentioned above. For example, an Account Executive in a large metropolitan area with a lot of experience in the industry may be able to earn more than someone in a smaller city with less experience. Additionally, bonuses and other incentives may be offered to Account Executives depending on their performance.

Last Updated 04 May, 2023

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