Job Descriptions »
Sales Job Descriptions »

Sales Associate Job Description

Use this Sales Associate job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

What is a Sales Associate?

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Sales Associate

Sales Associate responsibilities

  • Excellent sales service to ensure high levels of customer satisfaction through
  • “Go the extra mile” to drive sales
  • Welcoming customers to the store and answering their queries

Sales Associate Job Description Template

Copy

Job Brief

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

Sales Associate skills

  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus

Jobs similar to Sales Associate

Sales Associate Job Description Examples

Diabetes Sales Associate -- Springfield, MO • Abbott Laboratories

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

About Abbott...

Abbott is a global healthcare...

Read more
Sales Associate (RIS) • 7-Eleven

Overview

The person who greets and helps customers in a local 7-Eleven is the most important person in the 7-Eleven corporation. Bar none. You are the face of our company. You are 7-Eleven to our customer. We rely on you to provide outstanding service; maintain a clean, customer-friendly environment; stock and merchandise products; and, naturally, operate the register...

There is plenty of op...

Read more
Part-Time Retail Sales Associate • KOHLS

Key Accountabilities

Support Sales, Hospitality, Operations, People and Conversion through our Shop C3 Program...

Drive sales• Drive sales by providing an inspiring environment that motivates customers to add to their basketBuild trust to solve the customer shopping needs• Leverage omni channel offerings to deliver a frictionless customer experience• Accurately deliver on our operational ...

Read more
Sales Associate • KENZO Mode

KENZO is currently seeking an experienced and passionate Sales Associate to join its SoHo boutique!

This position is responsible for providing a personalized client experience, building strong client relationships, as well as meeting and exceeding sales targets...

Responsibilities:• Meet individual and store sales targets and clientele sales goals;• Exemplify the core values of the brand wh...

Read more

More Sales Job Descriptions