Sales Associate Job Description

Use this Sales Associate job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

What is a Sales Associate?

Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards.

Ultimately, the duties of a Sales Associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Sales Associate

Sales Associate responsibilities

  • Excellent sales service to ensure high levels of customer satisfaction through
  • “Go the extra mile” to drive sales
  • Welcoming customers to the store and answering their queries

Sales Associate Job Description Template

Job Brief

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales.

Responsibilities

  • Ensure high levels of customer satisfaction through excellent sales service
  • Assess customers needs and provide assistance and information on product features
  • Welcome customers to the store and answer their queries
  • Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition assigned areas
  • Actively seek out customers in store
  • Remain knowledgeable on products offered and discuss available options
  • Process POS (point of sale) purchases
  • Cross sell products
  • Handle returns of merchandise
  • Team up with co-workers to ensure proper customer service
  • Build productive trust relationships with customers
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements

Sales Associate skills

  • Proven work experience as a Retail Sales Associate, Sales Representative or similar role
  • Basic understanding of sales principles and customer service practices
  • Proficiency in English
  • Basic Math skills
  • Working knowledge of customer and market dynamics and requirements
  • Track record of over-achieving sales quota
  • Hands-on experience with POS transactions
  • Familiarity with inventory procedures
  • Solid communication and interpersonal skills
  • A friendly and energetic personality with customer service focus
  • Ability to perform under pressure and address complaints in a timely manner
  • Availability to work flexible shifts
  • High school degree; BS degree in Marketing or related field would be a plus

Sales Associate Job Description Examples

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Outside Sales Associate • Allstate

As a Fortune 100 company and industry leader, Allstate is leading the way to reinvent the future of protection-- that's why now is an exciting time to join our team!

We empower every employee to lead, drive change and give back where they work and live. Our people are our greatest strength, and we work as one team in service of our customers and communities...

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Retail Sales Associate (Part-Time) • Autozone

Position Summary

AutoZone's Part-Time Retail Sales Associates drive sales through superior customer service by exceeding customer expectations and providing a WOW! Customer Service experience. While assisting customers, the Retail Sales Associate will perform daily assigned duties and remain compliant with company procedures in accordance to AutoZone expectations by Living the Pledge every... ...

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Sales Associate • Belk

Part-time opportunity

At Belk we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics through providing excellent customer service to each customer. Drive sales through the execution of customer facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our......

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