Inside Sales Representative Job Description Template

Use this Inside Sales Representative job description template to advertise the open roles for free using Modify the requirements according the needs of your organization or the client you are hiring for.
Inside Sales Representative Job Description Template

What is a Inside Sales Representative?

Inside Sales Representatives are responsible for generating leads, managing customer accounts, closing sales deals, and providing excellent customer service. They often work with a sales team to meet targets and drive revenue growth.

Inside Sales Representatives typically require a bachelor's degree in business or a related field. Strong communication skills and proficiency in CRM software are also essential.

Inside Sales Representative Job Description Template

Job Brief

We are looking for a talented and competitive Inside Sales Representative that thrives in a quick sales cycle environment.


  • Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails
  • Understand customer needs and requirements
  • Route qualified opportunities to the appropriate sales executives for further development and closure
  • Close sales and achieve quarterly quotas
  • Research accounts, identify key players and generate interest
  • Maintain and expand your database of prospects within your assigned territory
  • Team with channel partners to build pipeline and close deals
  • Perform effective online demos to prospects


  • Proven inside sales experience
  • Track record of over-achieving quota
  • Strong phone presence and experience dialing dozens of calls per day
  • Proficient with corporate productivity and web presentation tools
  • Experience working with or similar CRM
  • Excellent verbal and written communications skills
  • Strong listening and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • BA/BS degree or equivalent

What does Inside Sales Representative do?

On a day-to-day basis, an Inside Sales Representative typically performs the following tasks:

  1. Prospecting: Identifying potential new clients or leads through various means such as cold calling, email outreach, and online research.

  2. Lead qualification: Evaluating the potential clients to determine if they are a good fit for the products or services being offered. This involves asking questions, analyzing information provided, and understanding their needs and requirements.

  3. Building relationships: Engaging with clients and building a rapport to establish trust and credibility. This includes making follow-up calls, sending personalized emails, and maintaining regular communication.

  4. Product knowledge: Developing a deep understanding of the products or services offered to effectively communicate their features, benefits, and value propositions to prospective clients.

  5. Sales presentations: Delivering compelling sales presentations to potential clients, either over the phone or through virtual platforms, to demonstrate how the product or service can meet their needs and solve their problems.

  6. Negotiation and closing deals: Negotiating pricing, terms, and conditions with potential clients to reach mutually beneficial agreements. Overcoming objections and concerns is also part of the process. Finally, securing signed agreements and closing deals.

  7. Updating and maintaining CRM systems: Accurately recording all relevant sales and customer information in the customer relationship management (CRM) system. This includes updating contact details, tracking interactions, and documenting progression through the sales funnel.

  8. Collaboration with the Sales Team: Cooperating with the external sales team or account managers to align strategies, share information, and coordinate efforts to maximize sales opportunities.

  9. Market research and feedback: Staying updated on industry trends, competitors, and customer feedback to continuously improve sales techniques and provide valuable insights to the product or marketing team.

  10. Meeting targets and reporting: Setting and meeting sales targets given by the sales manager. Providing regular reports on sales activities, progress, and forecasts.

Looking for your next
Recruiting CRM or ATS?
Longlist has all the tools you and your team needs to become a better recruiters. From sourcing to closing, we have you covered.