Job Descriptions »
Sales Job Descriptions »

Telemarketer Job Description

Use this Telemarketer job description template to advertise the open roles for free using You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Telemarketer responsibilities

  • Cold calling people using a given phone directory to sell products or solicit donations
  • Answering incoming calls from prospective customers
  • Using scripts to provide information about product’s features, prices etc. and present their benefits

Telemarketer Job Description Template


Job Brief

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.


  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information


  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • High school diploma; BSc/Ba is a plus

Jobs similar to Telemarketer

Telemarketer Job Description Examples

Telemarketing • Allstate - Christian Metzger Agency

Job Description

Our insurance office is looking for a confident and highly motivated individual that's interested in a great entry level telemarketer/ lead generator opportunity. As an entry level telemarketer/ lead generator you will make outbound calls to generate appointments and market insurance products or services within the community. This position holds a base salary + commission... op...

Read more
Telemarketer • Upwork

Looking for a telemarketer to set insurance appointments for me and my team. You will be provided with a prospect list to call. Upon contacting a prospects, there will be some short qualifying questions that will be asked and an follow up appointment will be set with a licensed agent.

Read more
TELEMARKETER • Ütest Drug Testing

Ütest is looking for a friendly, outgoing and professional Telemarketing Representative to join our team! The telemarketer will use a call list to acquire buyer information from stores and distributors for our sales rep(s).COMPENSATION:• $16-$18/hour (depending on experience) + commission potential...HOURS:• 2-5 hours/week• Days & times are flexibleResponsibilitiesDUTIES & RESPONSIBILITI...

Read more
Telemarketer - State Farm Agent Team Member • Audwin Rowe - State Farm Agent

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products...


Establish customer relationships and follow up with customers, as needed.


Read more

More Sales Job Descriptions