Telemarketer Job Description

Use this Telemarketer job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Telemarketer

Telemarketer responsibilities

  • Cold calling people using a given phone directory to sell products or solicit donations
  • Answering incoming calls from prospective customers
  • Using scripts to provide information about product’s features, prices etc. and present their benefits

Telemarketer Job Description Template

Job Brief

We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.

A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.

The goal is to promote business growth by expanding the company’s clientele.

Responsibilities

  • Cold call people using a given phone directory to sell products or solicit donations
  • Answer incoming calls from prospective customers
  • Use scripts to provide information about product’s features, prices etc. and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information

Requirements

  • Proven experience as telemarketer or similar sales/customer service role
  • Proven track record of successfully meeting sales quotas preferably over the phone
  • Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
  • Excellent communication and presentation skills
  • Proficient in English
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
  • High school diploma; BSc/Ba is a plus

Telemarketer Job Description Examples

Telemarketer • Spectrum

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $32.62/hour or $67,861 annually. Top performers can earn $99,200, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

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Telemarketer • Manzo Insurance

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Easy part time telemarketing - Flexible hours - Appointment... • Upwork

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Telemarketer • Robert Half

Description

Robert Half in Stamford CT has a client seeking two FULLY REMOTE customer service representatives for a two month contract project!!! If you have experience in outbound customer service and/or telemarketing and are looking to work from home this job is for you...

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