Telemarketer duties and responsibilities
- Cold calling people using a given phone directory to sell products or solicit donations
- Answering incoming calls from prospective customers
- Using scripts to provide information about product’s features, prices etc. and present their benefits
Telemarketer Job Description Template
Job Brief
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
The goal is to promote business growth by expanding the company’s clientele.
Responsibilities
- Cold call people using a given phone directory to sell products or solicit donations
- Answer incoming calls from prospective customers
- Use scripts to provide information about product’s features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs
- Record the customer’s personal information accurately in a computer system
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
Requirements
- Proven experience as telemarketer or similar sales/customer service role
- Proven track record of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems
- Excellent communication and presentation skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/Ba is a plus
Jobs similar to Telemarketer
Telemarketer Job Description Examples
We have an immediate opening for an Outbound Telemarketing Representative (Remote). You would work on a team on seven (7) to make outbound calls using our competitive database to create sales leads. This position is a full-time permanent remote position. You would work during department hours of 7:30 a.m. until 4:30 p.m. Central Time with a 30 minute meal break. You are able to career path to.....
Job Description
Our insurance office is looking for a confident and highly motivated individual that's interested in a great entry level telemarketer/ lead generator opportunity. As an entry level telemarketer/ lead generator you will make outbound calls to generate appointments and market insurance products or services within the community. This position holds a base salary + commission... op...
Looking for a telemarketer to set insurance appointments for me and my team. You will be provided with a prospect list to call. Upon contacting a prospects, there will be some short qualifying questions that will be asked and an follow up appointment will be set with a licensed agent.
We are looking for an enthusiastic Telemarketer to generate sales either by cold calling. You will be responsible for influencing potential customers to buy products or services.
A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time...
The goal is to promote business growth by expanding the company’s clientele.
R...
on Linkedin
Gather verified email addresses & phone numbers directly from LinkedIn, reach out, and see when candidates open your emails.
Get Started Free