Junior Account Manager Job Description Template

Use this Junior Account Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Junior Account Manager Job Description Template

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Job Brief

We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction.

If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and address clients’ needs while representing our company in a positive way. Previous customer service experience will be an advantage.

Ultimately, you will contribute to building profitable, long-term relationships with our clients to reach our business objectives.

Responsibilities

  • Gather information on assigned clients (e.g. company size, needs and pricing plans)
  • Contact clients to understand their requirements and work on a sales plan
  • Provide after-sales support to retain customers
  • Ensure prompt and accurate answers to clients’ queries
  • Build strong client relationships, through regular communication
  • Report on the status of accounts
  • Suggest company products/services that maximize client satisfaction
  • Communicate product and pricing details clearly
  • Coordinate with Account Executives and Account Managers to create customized sales plans for key clients
  • Promote new products/services to existing customers

Requirements

  • Proven work experience as a Junior Account Manager or relevant sales role
  • Experience with CRM software (e.g. Salesforce)
  • Understanding of sales principles and ability to deliver excellent customer experience
  • Strong (verbal and written) communication skills with an ability to build relationships
  • Effective presentation and negotiation skills
  • High degree of professionalism
  • Good time-management skills with a problem-solving attitude
  • BSc degree in Business Administration, Marketing or relevant field

What does Junior Account Manager do?

A Junior Account Manager typically assists senior account managers in managing client accounts and handling their needs. On a day-to-day basis, their responsibilities may include:

  1. Communication: Junior Account Managers communicate with clients to understand their requirements, answer their queries, and provide updates on account-related matters.

  2. Account Coordination: They assist in coordinating activities between different internal teams (such as sales, marketing, and customer support) to ensure smooth client account management.

  3. Client Relationship Building: Junior Account Managers focus on building and nurturing relationships with existing clients to understand their business goals and identify opportunities for upselling or cross-selling.

  4. Sales Support: They assist senior account managers in preparing proposals, contracts, and sales presentations to attract new clients or retain existing ones.

  5. Account Monitoring: Junior Account Managers keep track of client accounts, track performance metrics, and analyze data to identify areas for improvement or growth opportunities.

  6. Problem Resolution: They address any issues or concerns raised by clients promptly and effectively, working with the relevant departments to find solutions.

  7. Reporting: Junior Account Managers may assist in preparing and presenting regular reports to senior management on key account data, progress, and achievements.

  8. Industry Research: They stay up-to-date with industry trends, competitors, and market conditions to provide insights and recommendations to clients and senior account managers.

  9. Learning and Development: Junior Account Managers continuously develop their skills and knowledge through training programs, attending seminars, and staying informed about industry best practices.

Overall, the specific day-to-day tasks may vary depending on the company and industry, but the main focus of a Junior Account Manager is to support the account management process and ensure client satisfaction and success.

Junior Account Manager Job Description Examples

Junior Account Manager• Td Solutions

Junior Account Manager T&D Solutions Incorporated Oklahoma City, OK We are looking for a Junior Account Manager to act as the first point of contact with existing customers, answer their queries and increase client satisfaction. If you enjoy coming up with effective solutions and working toward achieving goals, this job is right for you. You will use your communication skills to identify and ad...

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Junior Account Manager• The Liberty Company Insurance Brokers, LLC

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Junior Account Manager• Giopato & Coombes

About us

In 2014 the journey of Giopato & Coombes began. After years of designing for design companies and gaining high-level experience, two designers chose the light and decided to risk everything by launching their first independent collection. Now as then, they are still driven by the same sparkle of passion. Focusing on innovation, craftsmanship, and an authentic vision, Giopato & Coombes...

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