Account Supervisor Job Description Template

Use this Account Supervisor job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Account Supervisor Job Description Template

Copy

Job Brief

We are looking for an Account Supervisor to lead our account team and oversee our clients’ marketing campaigns and plans.

In this role, you should be an excellent communicator and effective leader who can supervise multiple programs and team members. If you also have a solid background in account management and advertising, we’d like to meet you.

Your goal will be to ensure high-quality service to our clients and that our account department runs smoothly and profitably.

Responsibilities

  • Lead account executives and account representatives
  • Allocate new accounts and tasks to team members
  • Monitor team performance and give guidance when needed
  • Provide strategic insight to clients’ programs
  • Oversee execution, analysis and optimization of marketing plans
  • Communicate with clients daily to ensure satisfaction
  • Review recommendations for ad and communication campaigns
  • Manage accounts’ financial aspects (budgets, contracts, fees etc.)
  • Report on activities and accounts

Requirements

  • Proven experience as an Account Supervisor
  • Solid account management and customer service experience
  • Experience in project management
  • Familiarity with budgeting and reporting
  • Knowledge of online marketing and advertising
  • Proficient in MS Office and social media
  • Excellent communication skills
  • Outstanding organizational abilities
  • Strategic thinking
  • BSc/BA in Marketing, Communications or a related field

What does Account Supervisor do?

An Account Supervisor is responsible for managing and overseeing client accounts within an advertising or marketing agency. On a day-to-day basis, some typical tasks include:

  1. Client communication: Maintaining regular contact with clients to understand their needs, answer their queries, and provide updates on project progress.
  2. Project management: Coordinating with internal teams such as creatives, strategists, and media planners to develop and execute advertising and marketing campaigns.
  3. Campaign evaluation: Monitoring and analyzing campaign performance, using key performance indicators (KPIs) and data-driven insights to make recommendations for optimization.
  4. Budgeting and financial management: Managing client budgets, ensuring that spending aligns with objectives, and providing financial reports to clients.
  5. Strategic planning: Collaborating with clients and internal teams to develop long-term strategies and marketing plans to meet client objectives.
  6. Team management: Overseeing a team of account executives or coordinators, assigning tasks, providing guidance, and monitoring their performance.
  7. New business development: Identifying opportunities for organic growth within existing client accounts and participating in new business pitches to win new clients.
  8. Relationship building: Building and maintaining strong relationships with clients to ensure client satisfaction and cultivate long-term partnerships.

It's worth noting that the specific tasks may vary depending on the agency and industry.

Account Supervisor Job Description Examples

Account Supervisor• Staff Management | SMX

Organized. Reliable. Accessible.

Join Staff Management | SMX as our next Account Supervisor...

Oversee the day-to-day management of a shift at a client site. From interviewing and orienting new associates to ensuring accurate payroll and invoicing, as an Account Supervisor, you'll apply your outstanding organizational skills to facilitate an efficient, safe, and productive onsite operation . ...

Read more
Public Relations Account Supervisor• rbb Communications

ACCOUNT SUPERVISOR | PUBLIC RELATIONS -Miami or Remote

rbb Communications is a full-service communications agency and five-time U.S. Agency of the Year headquartered in Miami. We have been a flexible workplace for over a decade, giving employees the power to choose where and when they work...

Our new Account Supervisor will support VPs to lead account teams, foster agency talent, provide clie...

Read more
Account Supervisor, Corporate Affairs• BCW North America

Job Description

The Role...

BCW is looking for an Account Supervisor to join our Corporate Affairs team in NYC. This person will support the growth and performance of the firm by supporting large, integrated client teams across various workstreams and programs.

You will contribute to client strategy, and execute upon earned media relations campaigns, content development and other integrated ...

Read more
Account Supervisor• Nectar Communications

At Nectar, the role of Account Supervisor (AS) stretches in all directions. The Account Supervisor is responsible for both client and Nectar success. We are looking for diligence, creativity, flexibility and process. We operate in a casual environment, but we are very serious about producing quality work and unparalleled results. As part of a team where our individual job titles mean very littl...

Read more