Community Manager Job Description

Use this Community Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.

Community Manager

Community Manager duties and responsibilities

  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging text, image and video content for social media accounts
  • Responding to comments and customer queries in a timely manner

Community Manager Job Description Template

Copy

Job Brief

We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • BSc degree in Marketing or relevant field
Last Updated 09 Jan, 2023

Community Manager Job Description Examples

Senior Community Manager - Project S | Gestionnaire De Communauté...• Behaviour Interactive

Since several work modes are offered to all our employees (100% from home, Flex, 100% in-office), job opportunities posted here are available whether you live in Quebec or Ontario, unless indicated otherwise.We are looking for a great, social media savvy Senior Community Manager to join our team and contribute to building and elevating our community to a global audience of players!? As Senior ...

Read more
Community Manager• First Communities

Job Description• *$1,000 Sign On Bonus...General Job Description Purpose:

The purpose of this job description is to communicate the responsibilities and duties associated with the position of Community Manager. It should also be noted that some responsibilities and duties might not be specifically addressed.

General Position Summary:

The Community Manager is fully accountable for ALL prop...

Read more
Lease-Up Community Manager• Mill Creek Residentia

Welcome to Mill Creek! We’re glad you’re here! At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process. Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We...

Read more
Community Manager• AVANTI RESIDENTIAL LLC

Description:

JOB SUMMARY...

The Community Manager is fully accountable for all day to day property management operations, including maintenance performance, oversee and enhance the value of the property; Effectively manage and coordinate onsite team, activities, and available resources in order to accomplish community objectives as set forth by the Regional Director and Avanti. Objectives inc...

Read more
Find candidate emails
on Linkedin

Gather verified email addresses & phone numbers directly from LinkedIn, reach out, and see when candidates open your emails.

Get Started Free