Community Manager Job Description

Use this Community Manager job description template to advertise the open roles for free using Longlist.io. You can use this template as a starting point, modify the requirements according the needs of your organization or the client you are hiring for.
Community Manager

Community Manager responsibilities

  • Setting and implementing social media and communication campaigns to align with marketing strategies
  • Providing engaging text, image and video content for social media accounts
  • Responding to comments and customer queries in a timely manner

Community Manager Job Description Template

Job Brief

We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.

Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.

Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and writing an email newsletter)
  • Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • BSc degree in Marketing or relevant field

Community Manager Job Description Examples

Community Manager • RichSmith Management

Colony Square is looking for an experienced Community Manager to oversee our apartment community in Springdale, AR. Community Managers are responsible for planning and directing the day-to-day activities of the property, including maintenance staff and vendors, to ensure that goals and objectives of the property are accomplished.

RichSmith Management is an equal opportunity employer. All of ou...

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Social Media Community Manager • Citizens Bank

Description

Citizens Bank is looking for an enthusiastic Social Media Community Manager to join our Social Media Center of Excellence team...

In this role you will be responsible for the day-to-day to management, timely execution of content, customer care and engagement across all Citizens social media platforms. The Social Media Community Manager will also manage and maintain editorial calen...

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Community Manager • We Are Giant

Who we are

Launching in 2022, We Are Giant is a subscription platform where fans support their favorite artists in exchange for exclusive content, access, and engagement, while also powering interactions and communities with other fans. Our artists will find We Are Giant to be the place their biggest fans congregate and communicate. We Are Giant is a self-contained platform that allows creator...

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Community Manager • Aquent

Location:RemoteJob Terms...TemporarySalary:Competitive with Benefits!Start date:07/11/2022Posted By:Shymala HoffmanDate:06/30/2022Job Description:

Fortune 500 Beverage Company based out of Connecticut is on the search for (2) Community Managers!

The ideal candidate has exceptional oral and written communication skills and is able to develop engaging content. You should be a people...

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